Lead Lifeguard - Luxor

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:
As a Lead Lifeguard at Luxor, your role will be pivotal in crafting memorable guest experiences by greeting them warmly and providing exceptional service.  Your attentiveness to their individual needs and stories will allow you to curate WOW moments, ensuring their memories extend long after their departure.  Additionally, you'll play a crucial role in maintaining the safety of both guests and employees on the pool deck, even amidst challenging outdoor conditions, including excessive heat.

THE STARTING RATE: $17.00

THE DAY-TO-DAY:

• Oversee the pool staff to meet safety standards, service delivery, cleanliness, and ambiance; work with supporting departments to meet operational needs of the area

• Ensure the staff is providing safety by watching over water and deck areas and responding to emergency situations; adhere to company policies and legal requirements regarding safety, health, and welfare of guests, employees, and the property

• Report all guests and employee incidents/accidents to a supervisor and complete needed documentation.

• Ensure the staff is proactively greeting and interacting with guests while adhering to company service standards

• Assist guests with pool side needs to include seating, towels, hours of operations, ADA requirements, amenities, directions, and other needs

• Respond and resolve guest needs in a timely manner and creatively solve problems with the ability to anticipate, recognize, evaluate, and resolve potential difficulties

• Supervise the completion of daily pool set-up and breakdown needs, cleaning, linen distribution and maintaining attentiveness to the environment to enhance guest experience

THE IDEAL CANDIDATE:

• Previous experience as a lifeguard

• Prioritizes safety of guests and fellow employees

• Self-described as positive and driven

• Ability to work under pressure and multi-task

• Effective listening abilities with strong judgment skills

• Maintain a professional, neat and well-groomed appearance adhering to company standards

• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally

• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

• Free meals in our employee dining room

• Free parking on and off shift

• Health & Income Protection benefits (for eligible employees)

• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11347

Are you ready to JOIN THE SHOW? Apply today!