Distribution Ops Mgr (PH)

Job Posting Title:

Distribution Ops Mgr (PH)

Req ID:

10104158

Job Description:

On any given day at Disney Entertainment & ESPN Technology, we’re reimagining ways to create magical viewing experiences for the world’s most beloved stories while also transforming our media business for the future. Whether that’s evolving our streaming and digital products in new and immersive ways, powering worldwide advertising and distribution to enhance flexibility and efficiency, or delivering Disney’s unmatched entertainment and sports content, every day is a moment to make a difference to partners and to hundreds of millions of people around the world.

A few reasons why we think you’d love working here:

• Building the future of Disney’s media: DE&E Technologists are designing and building the infrastructure that will power our media, advertising, and distribution businesses for years to come.

• Reach & Scale: The products and platforms this group builds and operates delight millions of consumers every minute of every day – from Disney+ and Hulu, to ABC News and Entertainment, to ESPN and ESPN+, and much more.

• Innovation: We develop and implement groundbreaking products and techniques that shape industry norms and enhance how audiences experience sports, entertainment & news.

Content Operations is ultimately responsible for successfully delivering Disney’s entertainment and sports content to millions of people every day. This involves developing, operating, and managing a global content supply chain – the myriad of steps involved from taking a finalized TV show/movie, or live piece of content, from inside Disney to audiences around the globe, in their preferred language and format. This team also manages technology operations in Latin America, Europe and Asia Pacific.

This role entails overseeing the management and reporting of various title lists and compliance tracking, including S&P compliance for Turkish/Arabic components and estimated final costs collection with the localization team in London. Key duties include ensuring the accuracy of title data, managing data collection for performance metrics, and coordinating with multiple teams for clear communication and timely updates. The role also supports ad hoc projects, library acquisitions, and special planning initiatives, while resolving issues related to missing deliveries and process automation

Responsibilities

• Support team to solve complex problems; takes a broad perspective to identify solutions

• Co-lead functional teams or projects and serves as a best practice/quality resource

 • Build and manage relationships with internal clients such as Global Content Planning.

• Liaise with regional teams (Distribution Operations as well as local programming teams).

• Lead projects/accounts with high resource requirements, risk, and/or complexity including but not limited to forecast budgets.

• Drive execution and delivery of multiple high-profile accounts (Tier 0 clients).

• Communicate deadlines and delivery expectations across functional teams for downstream workflow needs.

• Assess and propose innovative solutions to problems to senior executive team.

• Interpret internal or external business issues and recommends best practices.

• Work independently with guidance in only the most complex situations.

• Work across all territories Distribution Operations: US/CA, EMEA, APAC, LATAM, China, India, etc.

• Perform extensive research across all inventories, systems, and tools Distribution Operations uses for servicing operations

Basic Qualifications

• 5 years of relevant experience

• Bachelor’s degree or equivalent experience

• Experience with managing high profile projects with moderate supervision (3+ years)

• Ability to conduct work assignments with increasing complexity and contributes to team objectives and outcomes that are largely operational.

• Considered developed and skilled and proficient in managing content distribution related projects with moderate supervision.

• Ability to operate effectively in ambiguity and a willingness to pivot as needed.

• Strategic thinking and the ability to focus on long-term scalability and growth of the business.

• Clear written and verbal communication and the ability to command a room.

• Communicates effectively developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.

• A collaborative spirit, especially as an expert at getting things done, and a high degree of comfort communicating with executive level business partners.

• Decision quality, ability to make good and timely decisi