Talent Acquisition Director, Contingent Workforce - hybrid New Castle DE or Milford MA

Overview

We are seeking a strategic, data-driven Director, Global Contingent Workforce to lead the global strategy and operations of our extended workforce—including temporary staff, contractors, SOW consultants, and freelance/gig talent. This role owns the MSP/VMS ecosystem, vendor portfolio, rate governance, policy/compliance, and workforce insights to ensure agility, cost optimization, and risk management across regions. You will partner closely with TA, Procurement, Legal/Compliance, Finance, IT, and business leaders to create a seamless, total contingent talent experience.

 

This is a hybrid position at either Milford MA or New Castle DE - 3 days per week on site (Tuesday-Thursday).

Responsibilities

Strategy & Governance

• Define and execute the global contingent workforce strategy aligned to business goals, operating model, and location strategy
• Establish and chair a Contingent Workforce Governance Council with HRBP, HR Services, Procurement, Legal, and Finance; standardize policies, playbooks, and decision rights
• Lead MSP/VMS strategy (selection, implementation, optimization). Own SLAs, KPIs, QBRs, and continuous improvement plans
• Create and enforce global rate cards and market benchmarks; collaborate with Finance and HRBP for demand planning and utilization models

Operations & Vendor Management

• Oversee end-to-end processes: requisition intake, sourcing, interviews, onboarding/offboarding, extensions, and conversions
• Manage a balanced supplier ecosystem (prime/MSP, niche, diversity suppliers); set performance tiers and quarterly scorecards
• Drive rate governance and savings programs (e.g., rate rationalization & conversion schedules, tenure policies, redeployment, direct sourcing)
• Optimize cycle times and quality-of-hire metrics; embed lean/automation with VMS and HRIS

Risk, Compliance & Quality

• Ensure compliance with worker classification (IC vs. W2), co-employment, right-to-work, and regional labor laws
• Partner with Legal on SOW controls, IP protection, data privacy, background checks, and audit readiness
• Standardize onboarding/offboarding controls (systems access, asset management, NDA/IP, time capture)

Technology, Data & Insights

• Own the VMS roadmap and integrations (HRIS, ATS, ERP/Finance, Identity Access Mgmt.)
• Build a robust analytics framework with HR Analytics: cost-to-hire, time-to-fill, supplier performance, quality/attrition, conversions, utilization, and savings
• Deliver executive dashboards and insights

Leadership & Change

• Lead the global contingent workforce program and supplier representatives
• Drive change adoption for leaders, hiring managers, and suppliers through training and communications
• Champion DEI in contingent talent via supplier diversity goals, inclusive job design, and fair evaluation standards

Qualifications

Required Experience

• Bachelor’s Degree or equivalent
• 10+ years in contingent workforce management, talent acquisition management, or procurement; 5+ years leading global programs
• Deep experience with MSP/VMS (e.g., Beeline, SAP Fieldglass, Coupa, Workday VNDLY) and complex supplier ecosystems
• Demonstrated success in rate governance/cost optimization, supplier performance management, and SLA/contract negotiations
• Strong grasp of classification, co-employment, labor regulations, and SOW management across multiple regions
• Proven ability to integrate data, systems, and processes across HR/Procurement/Finance; strong analytics fluency
• Executive presence; excellent stakeholder management and vendor negotiation skills
• Experience in regulated industries (e.g., life sciences, healthcare, financial services, manufacturing)

Preferred Qualifications

• Background with direct sourcing and talent marketplaces
• Familiarity with total talent models and workforce planning
• Certifications a plus: SOW/Services Procurement (SIG), PMP

 

Company Description

Waters Corporation (NYSE:WAT)  is a global leader in life sciences and diagnostics, dedicated to accelerating the benefits of pioneering science through analytical technologies, informatics, and service. With a focus on regulated, high-volume testing environments, our innovative portfolio harnesses deep scientific expertise across chemistry, physics, and biology. We c