(Senior) Technician, Station Support
SESAbout the role
(Senior) Technician, Station Support
Luxembourg - Betzdorf
Reporting to Aiden O'DWYER
ROLE DESCRIPTION SUMMARY
The Technician, Station Support (SSG Team) covers the ground communications systems and power system operations on a 24/7 basis. The incumbent maintains and operates the SES ground assets in Betzdorf and other third-party sites globally. This includes support to third party teleports that are contracted for TT&C and payload services.
SSG also acts as first-line intervention to the Betzdorf power and HVAC systems during out-of-office hours and provide “hand and eyes” support to hosted customer equipment.
PRIMARY RESPONSIBILITIES / KEY RESULT AREAS
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- Respond to any ground system anomaly that causes a payload communication or a TT&C outage or disturbance and restore the service with the least possible delay
- Provide 24/7 service support to SES global customers
- Provide operation reports on technical activities
- (Re)configure the Betzdorf teleport to provide backhaul, signal processing and uplink services to customers
- Pro-actively maintain the BTZ and backup stations in an excellent state.
- Support the various satellite ranging systems ensuring continuity of accurate data provision to the Flight Dynamics team
- Participate in LEOP (Launch and Early Orbit Phase) operations as well as satellite relocations for SES satellite missions and other operators
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- Support SES internal & external customers, including, equipment hosting, engineering and Sales
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- Take 1st line responsibility outside normal office hours for infrastructure systems
- Ensure all IT security measures and procedures are followed
QUALIFICATIONS & EXPERIENCE
- Technician diploma or degree in a relevant technical discipline (Telecommunications, Electronics, RF…)
- Experience at least 5 years in similar role or in a satellite operations NOC-based role
- Fluent in English
OTHER KEY REQUIREMENTS / COMMENTS
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- Ability to work shift
- Ability to work at heights
- Security clearance. The incumbent must be willing to undergo a security clearance.
SES is an Equal Opportunity and Affirmative Action Employer
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