Engagement Consultant Lead

Our leaders shape strategic initiatives, develop passionate teams, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do. Indiana University Health is seeking individuals who embody these values to join our Talent Management and Organizational Development team in the role of Engagement Consultant Lead.

The Engagement Consultant Lead partners closely with the Executive Director of Team Member Experience to design, launch, and promote IU Health’s engagement strategy. This role is pivotal in aligning engagement initiatives with broader business objectives, including the development of organizational metrics and targets for the Promise Dashboard.

As a thought leader in the engagement space, the Lead drives initiatives that engage, develop, and retain team members, supporting IU Health’s commitment to being a great place to work and cultivating a healthy, high-performing workforce.

Key Responsibiltes

• Strategic Alignment: Leverage analytical capabilities to understand how engagement influences key organizational outcomes; lead efforts to socialize methodologies and build strategic tools/resources.

• Survey Administration: Manage quarterly surveys and multi-channel listening strategies for team members and providers to identify key engagement drivers.

• Consultation & Facilitation: Provide strategic consultation to HR and business leaders, faciliate enagement action-planning sessions and develop targeted initiatives based on survey data.

• Drive Team Member Engagement: Leads initiatives that enhance team member experience, development, and retention, providing leadership to Engagement Action Teams to support a high performing workforce.

Key Relationships

Reports to: Executive Director - Team Member Experience 

Direct Reports: None

Candidate Qualifications: Canidates for the position will be evaluated according to the following criteria and competencies. 

Education

• Required: Bachelor's Degree in Human Resources Management, Industrial/Organizational Psychology, Business Administration, or equivalent years of experience.

• Preferred: Master's Degree in a related field.

Experience & Skills

• Professional Experience: Requires 5–7 years of relevant experience, with a specific focus on partnering with top-tier strategic engagement vendor partners.

• Organizational Context: Experience working within a large, highly matrixed clinical or business organization is preferred.

• Technical Proficiency: Requires high proficiency with Microsoft Office and demonstrated experience utilizing advanced reporting and presentation tools to communicate data-driven insights.

Core Compentencies

• Connect to Promise - Demonstrates a commitment to IU Health's mission, vision, and values by exhibiting behaviors and delivering results that align with the strategic direction of the organization. Ensure IU Health is working toward its vision of improving the health of all Hoosiers by providing the best care for each person as we practice our values of purpose, excellence, compassion and team.

• Critical Thinking - Leverages curiosity and insights to explore rationale behind decision-making. Connects pieces of information from various sources to improve problem solving capabilities and recommendations. Actively distinguishes questions, problems, and conflict. Combines existing knowledge and on-the-job experiences to ensure best practices are being implemented in day-to-day work.

• Cultural & Organizational Effectiveness - Accurately assesses cultural environment, exhibiting emotional intelligence and appropriate sensitivity while maintaining individuality and authenticity. Consistently demonstrates respect for others. Appreciates diversity of thought, and actively fosters an atmosphere of inclusion.

• Relationship Building - Builds rapport and finds common ground with others, creating experiences and interactions where people consistently feel heard, valued and respected. Provides exemplary customer service to internal and external customers by being proactive, responsive and encouraging teamwork. Strives to develop and