Manager, Cyber Third Party Risk Reduction (CTPRR) Governance Team

Manager, Cyber Third Party Risk Reduction (CTPRR) Governance Team

Capital One’s Cyber Third Party Risk Reduction (CTPRR) program defines the framework for managing cybersecurity risk associated with third party engagements. The goal of CTPRR is to assess and to understand the effectiveness of a third party's ability to protect and safeguard Capital One’s data. The goal of CTPRR is to ensure that the third party has appropriate safeguards in place to manage information security risks and protect and safeguard Capital One’s data. The associate in this role will be a part of CTPRR’s Governance and Innovation (G&I) team. The G&I team focuses on delivering strategic initiatives that help to innovate and improve the overall effectiveness and efficiency of the CTPRR program. G&I oversees and manages many program wide responsibilities, including metrics and reporting, communication, change management, tool management, and more. Due to the wide variety of tasks and initiatives that the G&I team manages, we are looking for a high performing candidate that deals well with ambiguity, and is a forward-leaning, self-starting professional. The ideal candidate for this role will have project and process management skills, with expertise prioritizing and managing multiple activities simultaneously.  In addition, the candidate will have a cybersecurity background with experience working in a third party risk management program. 

Responsibilities: 

• Drive program innovation by guiding cross-department initiatives through to completion

• Draft plans, educational materials, presentations and communications designed to provide stakeholders with timely and accurate information regarding CTPRR initiatives

• Maintain and enhance policy and detailed process documents for the program 

• Develop lasting partnerships with various enterprise teams while balancing risk, business objectives, and business impact

• Establish a positive relationship and collaborate with internal partners and stakeholders to help formulate strategy and influence desired outcomes

• Proactively identify impediments and appropriately drive resolution using network of peers and formal channels (including escalation if required)

• Effectively prioritize work and manage capacity independently

• Proactively provide visibility into delivery targets and progress while integrating Agile principles into team practices and work products

• Actively contribute to team continuous growth culture by seeking, delivering and incorporating feedback on all aspects of work 

About You:

• You are detail-oriented and results-focused, with a proven track record of driving tasks to completion

• You are comfortable with ambiguity and demonstrate strong problem solving abilities

• You have strong communication skills and an ability to deliver complex information to stakeholders across many different teams

• You have a desire to work in a very fast moving and forward leaning environment 

• You are a strong team player with an ability to collaborate effectively with team members and leaders across various organizations 

• You are able to work well under minimal supervision

• You seek out and encourage feedback from team members

• You demonstrate capacity to think broadly but go deep into subject matter when needed 

• You have a passion for continuous learning and staying up to date with cybersecurity technologies and trends

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 4 years of experience with Process Management and Change Management

• At least 4 years of experience in information technology or cybersecurity

Preferred Qualifications:

• Bachelor’s Degree

• 5+ years of experience with Process Management and Change Management 

• 5+ years of experience with Business Process Management (BPM), Six Sigma, or Lean process improvement

• 4+ years of experience with third party risk management

• 4+ years of experience with governing risk frameworks PCI DSS, NIST Cybersecurity Framework, or NIST 800-53

• 1+ years of experience analyzing data

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