Consulting Director, PMO Governance Standards

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JOB DESCRIPTION:

Joining the CNA team as the Consulting Director, PMO Governance (individual contributor), you will be responsible for defining, implementing, monitoring, and enhancing governance processes, frameworks and controls that enable effective and efficient portfolio, product, and project management practices. You will have the ability to interact and engage with all levels of the organization as you are part of a team who will be evolving these practices as the CNA technology organization adopts agile and SAFe methodologies.

This hybrid role is located in Chicago, IL

Essential Duties & Responsibilities

Performs a combination of duties in accordance with departmental guidelines:

Portfolio Mgmt. Standards:

• Define portfolio, product, and project management standards, methodologies, and best practices to be followed by portfolio, product, and project teams across the organization for Agile and Waterfall delivery.

• Define, implement, continuously improve, and govern standards for SAFe Lean Portfolio Management PMO Roles, Portfolio Management Ceremonies, and LPM Governance.

• Establish governance processes and frameworks that enable effective and efficient portfolio, product, and project management practices globally.

• Review and analyze performance of existing processes and frameworks to continuously drive enhancements.

• Drive innovation and the adoption of new technologies or processes that can enhance portfolio, product, and project delivery efficiency and effectiveness.

Risk, Controls & Audits:

• Complete quarterly audits to ensure standards are consistently followed by portfolio delivery team​s and provide analysis and recommendations to AVP Governance.

• Design, develop, and perform control owner role for all controls across the PMO functions.

• Perform reviewer/approval roles for all Planview related controls.

• Perform control submitter role for PMO Framework control (which is related to annual review of job aids, documentation, templates, procedures, etc. for the PMO).

• Ensure definitions and procedures for all PMO controls are reviewed, current, documented, and functioning as intended, in partnership with the Continuous Process Monitoring team.

• Work closely with the Continuous Process Monitoring team to complete PMO Risk Evaluations and address any outcomes / actions for improvement. Also, monitor new developments or recommended controls needed and implement as methodology and delivery models and technology change over time.

Tooling:

• Implement tooling to support reporting mechanisms to assess portfolio performance and monitor the overall health.

• Research and evaluate different PPM tools available in the market on ongoing basis.

Training & Development:

• Develop and deliver training programs and workshops to enhance portfolio, product, and project management capabilities and promote adoption of best practices.

• Develop and deliver training programs, workshops, and coaching sessions for implementation of LPM practice including portfolio level ceremonies, metrics (including flow), tooling, templates.

• Ensure training modules are current and delivery teams complete required training for tools, processes and controls. Create documentation and knowledge base articles for ongoing reference and support.

• Partner with Tech Operations to create PMO development plans and training curriculum to the PMO organization based on needs of staff and changes to methodology, industry trends, and advancements in technology.

Vendor Partnership:

• Collaborate with Tech Ops Excellence Vendor Management team to develop and manage service level agreements for service providers of staff augmentation resources