Client Partner (Account Manager) in IT for Pharma

About Appsilon
Appsilon is an ambitious and fast-growing software house and consultancy specializing in actions support systems and machine learning with Fortune 500 clients across the globe. We are a unique company inspired by a mission to improve our society and environment. 
We are a global leader in R and Shiny, which are used by companies of all sizes to build data applications. When companies run into difficult problems or want to initiate large-scale enterprise projects, they come to Appsilon.
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About the Role
You will be the primary point of contact for customers in our newly formed Account Management department.
Appsilon is a trusted Software Development and Data Innovation Partner in Life Sciences, delivering cutting-edge software services such as interactive dashboards built with R and Python. Every project is executed by expert engineers led by a Delivery Manager who ensures successful outcomes.In this role, you will collaborate closely with the Delivery Manager and the customer, focusing on strategic discussions, identifying opportunities for upselling, project extensions, and cross-selling by recommending our services to other customers or departments.

You Will:

• Achieve Revenue Targets: Deliver account management plans and meet revenue goals for assigned accounts.
• Create Case Studies: Develop case studies for each account, showcasing measurable business impact.
• Generate SQLs for Cross-Sells: Identify and generate Sales Qualified Leads (SQLs) by leveraging recommendations from current customers.
• Drive Customer Development: Provide insights to enhance Appsilon’s value proposition and support our Innovation Team.

What We Are Looking For in You:

• Sales Hunter Mindset: You actively seek out and secure new project opportunities.
• Technological Expertise: A strong understanding of software development capabilities allows you to discuss solutions confidently with customers without requiring a software engineer’s support. Experience in areas like selling software solutions, delivery management, or project management is essential.
• Life Sciences Familiarity: You are knowledgeable about, or can quickly learn, terminology such as FDA submission, clinical trials, pharmacovigilance, or spatial transcriptomics. Prior experience working with pharmaceutical clients is a significant advantage.

Additional Requirements:
• Excellent English Proficiency ( C1- C2 )
• You are open to regular travel to meet customers and attend conferences or industry events ( EU & USA ).
• You excel at speaking, listening, and building rapport, characterized by openness, patience, emotional intelligence, and professionalism.
• You are highly motivated, take ownership of your performance, and continuously strive for improvement.
• You bring a solid understanding of customer development processes and best practices.

Nice to Have:
• Experience in The Challenger Sale methodology
• Experience as Delivery Manager
• Experience as an Account Manager or Sales Representative

Why Appsilon Should Be Attractive to You:

• 8 out of the Top 10 largest pharmaceutical companies in the world are our customers, giving you the chance to work with some of the most exciting and impactful brands globally.
• We are world leaders in R and Python dashboard development and are renowned experts in software development.
• Our Customer Satisfaction (C-Sat) score is 4.78/5, and our Net Promoter Score (NPS) is 9.37/10, reflecting exceptional client trust and satisfaction.
• Our purpose is to advance technology to preserve and improve life on Earth. Explore our impactful Data for Good projects.
• We have a multinational team working fully remotely across almost all world time zones. Despite the geographic spread, we maintain a strong sense of community through regular conferences, customer visits, and summer retreats in Poland.
• We are planning to grow 3x in the coming years, offering numerous opportunities to advance your career internally as the company expands.
• Check out our 2024 summary to see our latest achievements

What's in it for you:

• Enjoy a monthly salary of 18.000 - 24.000 PLN or $4500 - $6000 + VAT on B2B contract.
• Benefit from 26 days of paid