Assistive Technology Sales Representative

Title:                        Assistive Technology (AT) Sales Representative

Department:           Community Services

Location:                 1714 Claiborne Ave. Shreveport, LA 71103

Low Vision Rehabilitation Center (LVRC)

Wage Category:     Exempt

Report To:              Senior Director, Client Solutions

Overview: The Assistive Technology Sales Representative is responsible for expanding the Community Services division's book of business by leveraging in-depth knowledge of assistive technology (AT) products and services. This role involves identifying and cultivating prospects, building strong relationships, delivering presentations, and meeting defined sales goals. The representative plays a key part in growing the agency’s AT presence by securing both major and minor sales opportunities across the Gulf Coast territory.

Responsibilities and Duties include but are not limited to:

Sales and Business Development

• Proactively identify, cultivate, and solicit new business opportunities within the assistive technology market.
• Conduct a minimum of 12 in-person sales calls weekly, targeting eye care and blind rehabilitation professionals.
• Consistently achieve and exceed individual sales quotas and performance metrics.
• Present tailored sales proposals, handle objections, and close deals effectively.
• Follow up on all qualified leads within four business days.

Product Knowledge and Demonstration

• Become an expert in assistive technology products, software, and Louisiana Association for the Blind (L.A.B.) core values.
• Maintain up-to-date knowledge of AT trends, developments, and competitive offerings.
• Accurately demonstrate AT products to clients, including doctors, educators, rehab professionals, and Veterans Association representatives.
• Keep AT product samples in good condition for demonstration purposes.

Lead Generation and Prospecting

• Conduct consistent cold calling, prospecting, and follow-ups to generate new client interest.
• Actively seek leads through multiple media sources and the Client Records Management (CRM)  system.
• Prospect assigned Gulf Coast territory regularly to identify new sales opportunities.
• Monitor bidding platforms for potential opportunities.

Client Relationship Management

• Develop and maintain long-term relationships with customers and stakeholders.
• Utilize the CRM system to manage contacts and track sales activities.
• Partner with the LVRC Store Coordinator to organize and execute product demo days.

Marketing and Strategic Collaboration

• Collaborate with the Marketing team to promote special sales and assist in marketing initiatives.
• Support in-service training, marketing campaigns, and practice management efforts to increase sales volume.
• Represent the agency at AT exhibitions, conferences, and product demonstrations.

Administrative and Reporting Duties

• Complete daily sales call reports and maintain accurate agendas.