Spanish Bilingual Podiatry Office Assistant - (ZR_28807_JOB)

This is a remote position.

• Full-Time (40+ hrs/week):

• Work Schedule Mon–Fri, 8:00 AM–5:00 PM PST (1-hour unpaid break)

Responsibilities:

• Handle patient inquiries and follow-up communications
• Verify insurance coverage and benefits for patients
• Answer inbound and outbound phone calls
• Manage patient appointments and scheduling
• Provide bilingual support for Spanish and English-speaking patients
• Perform general administrative tasks including file management
• Handle email and calendar management
• Conduct research as needed for the practice
• Support practice operations during the onboarding phase and full launch

Scope:

• Remote work arrangement with consistent Monday-Friday schedule
• Healthcare receptionist role with potential for expanded administrative duties
• Focus on patient communication and practice management support
• Work directly with podiatrist owners during practice launch phase
• Flexible scheduling options including potential weekend coverage

Requirements

Requirements:

• Bilingual proficiency in Spanish and English
• Previous experience in healthcare or medical field is a must
• Experience with insurance verification processes
• Strong communication skills for patient-facing interactions
• Administrative and organizational skills
• Ability to work consistent schedule during practice hours
• Familiarity with healthcare terminology and processes