Platform Product Manager - Payment Accuracy (Remote)

Availity delivers revenue cycle and related business solutions for health care professionals who want to build healthy, thriving organizations. Availity has the powerful tools, actionable insights and expansive network reach that medical businesses need to get an edge in an industry constantly redefined by change.

At Availity, we're not just another Healthcare Technology company; we're pioneers reshaping the future of healthcare! With our headquarters in vibrant Jacksonville, FL, and an exciting office in Bangalore, India, along with an exceptional remote workforce across the United States, we're a global team united by a powerful mission.

We're on a mission to bring the focus back to what truly matters – patient care. As the leading healthcare engagement platform, we're the heartbeat of an industry that impacts millions. With over 2 million providers connected to health plans, and processing over 13 billion transactions annually, our influence is continually expanding.

Join our energetic, dynamic, and forward-thinking team where your ideas are celebrated, innovation is encouraged, and every contribution counts. We're transforming the healthcare landscape, solving communication challenges, and creating connections that empower the nation's premier healthcare ecosystem.

Reporting to the Director, Payment Accuracy, the Platform Product Manager, Payment Accuracy will be assisting and leading our efforts in bringing transparency to the healthcare system, driving payment accuracy into Availity’s network as a core capability. This role works with business and technology teams to define and scale the platform, ensuring it provides reliability, leverage, and a strong developer experience for internal teams and partners. The ideal candidate will possess a robust background in healthcare administrative and payment systems.

Sponsorship, in any form, is not available for this position.

To be qualified for the role:

• You are energized in managing an innovative product that will be the future of Availity

• You are passionate about working on a product that is complex in nature

• You have experience in healthcare administrative and payment systems

• You have a minimum of 10 years’ experience in Product Management preferably 5+ in platform or developer-facing products. This is required to be considered for the role.

• You have worked in and are comfortable operating in a matrix organization, coordinating across multiple disciplines.

• You possess technical acumen, the ability to describe and gather product requirements and get feedback from technical staff, especially APIs, data services, integration patterns

• You have strong knowledge of modern technology architectures, database technology, virtualization, and the impact of government initiatives and HIPAA privacy and security regulations on system design.

• You have proven ability to lead multi-team initiatives as an individual contributor.

• You have excellent communication and stakeholder management skills.

You will set yourself apart with:

• Health IT, Fintech, and/or experience working in a start-up environment

• Experience working on the payer or provider side of healthcare technology

• You will be:

• Define the vision, principles, and roadmap for Payment Accuracy platform capabilities (e.g., shared services, APIs, data integration, rules engines).

• Treat internal product teams as customers; ensure platform features solve real needs and accelerates delivery.

• Establish standards for API design, versioning, and deprecation; manage SLAs and governance.

• Improve onboarding, documentation, and tooling to reduce friction for engineering teams and partners.

• Align engineering, architecture, compliance, and business stakeholders; influence without authority.

• Monitor adoption, developer satisfaction, and faster time-to-market for dependent teams.

Availity culture and benefits:

• Availity is a certified “Great Place to Work”! Culture is important to us and there are many ways for you to make your mark here!

• We have several Diversity & Inclusion teams, a Young Professionals Group, a She Can Code IT group for women in tech, and various ways to engage with fellow Availity associates.

• Availity is a culture of continuous learning. We have many resources and experts in our tech stack and in our industry that can help get you there too!

• Don’t feel like wearing business attire? Cool, you can wear jeans – we are a casual place.

• We offer a competitive salary, bonus structure, generous HSA company