Sr. Manager, Technical Program Management

About SimpliSafe

We’re a high-tech home security company that’s passionate about protecting the life you’ve built and our mission of keeping Every Home Secure. And we’ve created a culture here that cares just as deeply about the career you’re building. Ours is a no ego culture of collaboration and innovation where those seeking their next challenge can find big opportunities and make a huge impact on the lives of all those who we protect. We don’t just want you to work here. We want you to grow and thrive here. 

We’re embracing a hybrid work model that enables our teams to split their time between office and home. Hybrid for us means we expect our teams to come together in our state-of-the-art office on two core days, typically Tuesday and Wednesday, to work together in person, and teams can choose where they work for the remainder of the week. We all benefit from flexibility and get to use the best of both worlds to get our work done.

Why are we hiring?

Well, we’re growing and thriving. So, we need smart, talented, and humble people who share our values to join us as we disrupt the home security space and relentlessly pursue our mission of keeping Every Home Secure. 

What You’ll Do

SimpliSafe is looking for a Technical Program Manager to help our Engineering team deliver customer-focused product capabilities and enhancements. We are the fastest growing home security company in the country competing against the entrenched giants, like ADT, and the new-to-the-space giants, like Amazon and Google. To compete in this ever-growing IoT home automation security space we must learn and iterate quickly, work collaboratively, and deliver creatively. In service to this challenge, our engineering team is proud to own and run the literal "full stack", from designing and building the circuit boards on our hardware all the way to coding the UI on our mobile applications. 

At Simplisafe, we place an emphasis on a ‘no-ego’, collaborative culture and we have recently been named a 'Top Place to Work' in 2021 by the Boston Business Journal. From the top down, we all work together to solve the difficult challenges within the home security and IoT industries. Like our products, we are constantly evolving to provide the best employment experience possible. If Simplisafe sounds like a company you’d enjoy working for, we’d love to hear from you! 

As a Senior Manager, Technical Program Manager on our team, you will work directly with software developers to understand their needs, and design solutions that enable developers to up to release devices more quickly. You will demonstrate your passion for IoT platforms and solve real business problems, collaborating with Product Management, Security Technicians, Data Scientists, and Software Managers and Developers to deliver solutions to enhance our customer’s experience. 

We are looking for someone who can prioritize well, communicate clearly, and demonstrate a consistent track record of delivery. Our TPMs are proactive in removing roadblocks and can handle multiple competing priorities in a fast-paced environment. In this role, you will be a positive influencer across diverse teams, be able to effectively rally support for your initiatives, and be able to help deeply technical teams create simple solutions to meet your program goals. 

This role also includes management of a group of TPMs and participation in the overall TPM group to help foster growth and development of the team and institute, improve, and maintain processes in support of our engineering delivery, overall. 

Primary Responsibilities Include

• Works across organizations. May influence external customers, partners, system owners, and/or architectures.
• Drives business and technical discussions related to the initiatives. Is clear and concise in both verbal and written communication (e.g., functional/technical requirements and specifications, FAQ, status reports, narratives, quarterly planning). 
• Delivers large technology efforts by managing the lifecycle of a complex cross-functional program having a considerable impact or challenging business goals. Improves engineering efficiency. 
• Engineering background or equivalent technical experience. Drives simplification and efficiencies in engineering and/or complex architectures to unblock innovation and/or speed of delivery within the organizational area. 
• Creates predictable process paths for large and/or complex efforts. Improves, streamlines, and/or eliminates excess process. 
• Defines product requirements for engineering teams. Negotiates resources and priorities. Escalates effectively. Is able to find a path forward in difficult situations ● End-to-end understanding in key areas that benefit the organization. Facilitates technical trade-offs between short-term engineering t