Forms Programmer/Analyst

Description

Company Overview: 

Lightspeed is a leading provider of cloud-based software for dealerships and Original Equipment Manufacturers (OEMs), serving the Powersport, Marine, RV, Trailer, Outdoor Power Equipment, and Golf Car industries. Lightspeed’s Dealer Management Solution (DMS) enables dealerships to optimize their end-to-end business operations, including sales, parts, service, rental, accounting, and CRM. When implemented into their daily operations, Lightspeed helps dealers increase their profitability by selling more units, service, and parts, all while creating a more streamlined experience for customers. For nearly 40 years, Lightspeed has been empowering 4,000+ dealers across North America with the tools and technology they need to manage their dealerships. 

Position Summary: 

As a Forms Builder you will work directly with our dealership clients to create customized computer forms, coordinating all questions and changes. You will be able to demonstrate your administrative expertise as the vital link between Lightspeed and the dealership's Finance & Insurance (F&I) department. You will work directly with Lightspeed Technical associates regarding product change requests and application defects. The Forms Builder is responsible for facilitating the coding, testing and delivery of Forms to our existing and new client base. 

What you’ll do: 

• Assembles, organizes and maintains forms library by generating, changing or deleting forms. Supports internal and external clients and their forms needs. 
• Maintains records of workload, client status with regards to problem resolution and ensures billing is processed in a timely manner. 
• You will work directly with Lightspeed Technical associates regarding product change requests and application defects. 

What you should have: 

Qualifications: 

• A successful candidate must have excellent computer skills (MS Office) 
• Previous experience creating forms is desired 
• Must possess excellent customer service skills, ability to prioritize, manage multiple projects, problem-solving skills, and the initiative to learn how to build new F&I forms and make corrections to existing forms 
• Having a strong attention to detail is a requirement to be successful in this role. 
• Superb time management skills and completion of tasks to a definite deadline is required. 
• Powersports, RV or Marine dealership experience, with an understanding of the purpose of the F&I Department. Banking, customer service or help desk experience is also helpful 

 Preferred qualifications: 

• Powersports, RV or Marine dealership experience, with an understanding of the purpose of the F&I Department. Banking, customer service or help desk experience is also helpful
• Database knowledge preferred.
• Background in accounting, math, Finance or related is idea