(USA) Senior Director, Product Management

Position Summary...

What you'll do...

Senior Director, Product Management – Optical Vision Center (Digital)

About Walmart Global Tech & Health & Wellness
Walmart is transforming retail by leveraging digital innovation across every touchpoint. As the world's largest retailer, we aim to provide our customers with convenient, accessible, and affordable healthcare, including optical services. Our Optical Vision Centers serve millions annually, and product leadership is key to shaping their future experience.

About the Role
We are seeking a Senior Director of Product Management to lead the digital strategy and product roadmap for Walmart’s Optical Vision Center. This leader will be responsible for defining and delivering next-generation omni experiences for customers and associates, ensuring seamless integration across online, mobile, and in-store services. You will collaborate with cross-functional partners in Health & Wellness, eCommerce, Tech, Operations, and Store Innovation to drive growth, operational efficiency, and customer satisfaction in the vision care space.

Key Responsibilities

• Product Strategy & Vision
  • Define and communicate a bold digital product vision for Walmart Optical Vision Center.
  • Own the multi-year digital roadmap, aligning with Health & Wellness and enterprise strategies.
  • Drive innovation in areas like virtual try-on, tele-optometry, digital prescriptions, omni-channel booking, and personalized eyewear experiences.
• Execution & Delivery
  • Lead and scale a team of product managers to deliver digital features from concept through launch and iteration.
  • Translate customer insights, associate feedback, and business needs into scalable product solutions.
  • Ensure end-to-end integration with in-store systems, eCommerce platforms, and vision care provider tools.
• Associate-Centered Design
  • Champion digital solutions that empower Optical Center associates to better serve customers—including tools for scheduling, inventory, order management, and patient care.
  • Partner with frontline teams to identify pain points and opportunities for workflow optimization and training.
• Collaboration & Influence
  • Partner with Design, Engineering, Analytics, Clinical Operations, and Marketing teams.
  • Present product strategies and performance updates to executive stakeholders.
  • Build strong relationships with optical vendors, partners, and internal tech teams.
• Customer & Market Focus
  • Leverage data, research, and competitive analysis to deeply understand patient and associate needs.
  • Ensure solutions are inclusive, accessible, and compliant with regulatory and healthcare standards.

Qualifications

• 12+ years in product management, with at least 5 years in a senior leadership role.
• Proven experience managing digital healthcare, retail, or omni-channel products at scale.
• Strong knowledge of the vision care/optical industry or health tech is highly preferred.
• Experience leading cross-functional teams in agile environments.
• Excellent communication and executive stakeholder management skills.
• Data-driven decision-making with a customer-first mindset.

Preferred Skills

• Familiarity with EHR/EMR systems, HIPAA-compliant platforms, and digital scheduling.
• Experience with machine learning-powered personalization or AI-based visual tools.
• Ability to thrive in a fast-paced, matrixed organization.

At Walmart, we offer competitive pay as well as performance-based bonus a