Support Lead

Must have a minimum of 5 years of experience troubleshooting complex IT Projects and demonstrate the ability to interact with forward-facing customers/application users.

Position Highlights:

• Escalation handling across multiple systems
• Root cause analysis (not just resolution)
• Direct interaction with end users and stakeholders
• Coordination with development or application teams

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”

Texting Privacy Policy

• Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
• Message frequency will vary depending on the application process.Msg & data rates may apply.
• OPT out at any time by texting "Stop".