Senior NetOps Engineer

Cloud Network Engineer

Help Build the Next Generation of Cloud-Scalable AI-Based Security Products

Join Mimecast's Global Cloud Platform team as a talented Cloud Network Engineer! You will be part of a team of talented Network Operations engineers, responsible for the reliability of Mimecast’s Production Hybrid Cloud Network that helps protect billions of emails each day. This is a great opportunity to get involved with a variety of interesting technologies that are mission critical to the business.

Why Join Our Team?

“Join us for the opportunity, stay and thrive because of the culture and community.  Mimecasters take pride in building high performing teams that embody the Mimecast Way, a code of values that guide how we operate and enable our collective success.  In my 30 years of high tech, this is the most positive and constructive culture I’ve ever experienced.” – Larry V, Senior Director of Quality Engineering

What You’ll Do

As a Mimecast Cloud Network Engineer, you’ll play an integral part of ensuring our code, tools, and deployments are consistent and high quality and continually optimized.  Your responsibilities will include:

• Build, configure, and administer network devices, services, and components, ensuring optimal performance, security, and availability
• Proactively identify and resolve infrastructure issues encompassing distributed networks, providing swift restoration to operational status, and minimizing down-time
• Maintain tools, automation, and Infrastructure as Code to manage and monitor the network
• Deploy network changes to a Hybrid Cloud Network through automation and Infrastructure as Code
• Provide an outstanding support experience for our internal Engineering teams by working with Product and Engineering teams to support program delivery
• Perform technical support functions for our internal engineering teams
• Identify improvements to runbooks, monitoring, and documentation

What You’ll Bring

• At least 3 years’ experience in a relevant technical role, with excellent proficiency maintaining and troubleshooting distributed networks in a Hybrid Cloud environment
• Hands-on experience deploying & maintaining network infrastructure, both on-prem and in AWS with CloudFormation/Terraform
• An in-depth understanding of networking principals and protocols
• A proactive attitude and a willingness to take on new challenges and deliver results.
• Be naturally creative and resourceful, with an outstanding attention to detail.
• Outstanding communication and collaboration skills, with an ability to connect with others to problem-solve, explain resolution etc.
• Relevant degree or equivalent qualifications, e.g., JNCIA, CCNA, AWS Advanced Networking is a plus.

DEI Statement

Cybersecurity is a community effort. That’s why we’re committed to building an inclusive, diverse community that celebrates and welcomes everyone – unless they’re a cybercriminal, of course.

We’re proud to be an Equal Opportunity and Affirmative Action Employer, and we’d encourage you to join us whatever your background. We particularly welcome applicants from traditionally underrepresented groups.

We consider everyone equally: your race, age, religion, sexual orientation, gender identity, ability, marital status, nationality, or any other protected characteristic won’t affect your application.

If you require any adjustments or accommodations due to a disability, or any other reason that may help you in your interview process, please let us know by emailing careers@mimecast.com.

Due to certain obligations to our customers, an offer of employment will be subject to your successful completion of applicable background checks, conducted in accordance with local law.