: SRE Engineer - Site Resiliency Engineering Production Readiness Review

Our Senior Engineer works with our Distinguished Engineer and Staff Engineers to innovate and build new systems, improve, and enhance existing systems as well as identify new opportunities to apply your knowledge to solve critical problems.

The successful candidate will be responsible for overseeing the Production Readiness Review (PRR) process and ensuring the robustness and stability of our production systems. The ideal candidate should have a strong background in IT service management practices, DevOps, GitHub, and experience in architecting, designing, building automation, and workflows. Exceptional communication skills and expertise in continuous delivery (CI/CD) and cyber security practices are essential for this role. Moreover, hands-on experience with Sharepoint and the Microsoft Power Platform (Power Automate, Power Apps & Power BI) is required.

Position Responsibilities 
As a Senior Engineer, you will: 

Oversee the Production Readiness Review (PRR) process to ensure the readiness of our production systems

• Collaborate with software engineers and architects to design and implement highly available and scalable systems Implement and maintain IT service management practices and DevOps practices to enhance the reliability and resiliency of our systems
• Architect, design, and build automation solutions and workflows to improve operational efficiency and system stability
• Collaborate with cross-functional teams, including development, operations, and PRR stakeholders, to drive continuous improvement and ensure successful production deployments
• Utilize excellent communication skills to effectively communicate technical concepts and solutions to both technical and non-technical stakeholders
• Be able to negotiate timeline and effectively communicate with the stakeholders and leadership team on high priority deliverables according to the project plans
• Utilize hands-on experience with Sharepoint, Azure DevOps and Microsoft power platform (Power Automate, Power Apps & Power BI) to develop and maintain customized solutions
• Collaborate with product managers, team members, customers, and other engineering teams to solve our toughest problems ​Develop and execute technical software development strategy for the Platform Engineering domain including Service Management, Business Continuity, Recovery, Incident Response and Paging platforms 

• Accountable for the quality, usability, and performance of the solutions 

• Deep hands-on experience in complex system design and data pipeline and architectures, scale and performance, tuning, with good knowledge on Docker and Kubernetes 

• Consistently share best practices and improve processes within and across teams 

• Willing to take on-call and operational support 

Qualifications 

• Knowledge in Azure, Amazon and or Google Public vs. Hybrid Cloud (On-Prem K8 Cluster)
• Proven experience as an SRE engineer or in a similar role
• Extensive knowledge of IT service management practices, cyber security and DevOps practices
• Strong expertise in architecting, designing, and building automation solutions and workflows
• Excellent communication skills, both written and verbal, with the ability to effectively convey technical concepts to diverse audiences
• Hands-on experience with Sharepoint and the Microsoft power platform (Power Automate, Power Apps & Power BI)
• Experience in architecting, designing, building automated platform solutions, Advanced data analytics using Open-Source technologies & databases like MySQL, PostgreSQL, Cassandra ,etc. are a big plus. 
• Experience with continuous delivery (CI/CD) principles and tools
• Strong problem-solving and analytical skills, with the ability to quickly identify and resolve complex issues
• Proactive mindset with the ability to thrive in a fast-paced and dynamic environment
• Relevant certifications (e.g., ITIL, AWS DevOps Engineer, Microsoft Certified: Power Platform Developer Associate, Microsoft Certified: Power BI Data Analyst Associate) will be a plus
• Experience with JSON, shell scripting 

• Advance knowledge of at least one modern