(Senior) Storage Engineer - Cloud & Data Center d/f/m

​
​RWE Supply & Trading GmbH
To start as soon as possible, full time, permanent

Department Insights

Cloud and Data Center (C&DC) support servers, databases, storage, Azure Cloud & physical infrastructure for the whole of the RWE Group.

This support includes round-the-clock provision of platform services and development operations in collaboration with Managed Service Provider partners.

We are responsible for

• Engineering: Improving services & products to meet business needs. Design, consultancy, standard setting and 3rd line support.
• Automation & Development: accelerating & improving services through end-to-end automation & high quality code development
• Operations: daily operational support & financial management, including operational availability, deployment patching, incident resolution, request fulfilment.

Your responsibilities

• Senior technical expert & Product Owner/SME for Storage, File Services, Backup & Archive, including File-shares, home-drives, NAS, Windows file-servers (& underlying storage), & data transfers & transfer mechanisms into & out of these systems such as Azure Box.
• Maintenance & support of RWE's Cloud and Data Centre (C&DC) storage services in conjunction with our internal team, Cloud Service Providers (CSP) and Managed Service Providers (MSP).
• Communicate and define RWE IT File Services requirements and standards to the MSP teams and ensure adherence as well as to provide technical leadership to the teams.
• Implement Operational services that are highly available, scalable, and self-healing in RWE's Cloud & DC platforms based on functional & technical specifications.
• Co-ordinate & collaborate with other product owners & leads in order to maximise the potential of the team.
• Drive continuous service improvement including driving automation of operational processes & remediations; especially focusing on enhancing customer experience, reducing inefficiency & duplication, & accelerating speed to delivery.
• Create & Maintain forward looking roadmaps for Storage, File Services, Backup & Archive,  including dependent systems & processes, that support business & department objectives.
• Directly support Project deliveries that impact Storage, File Services, Backup & Archive;
• Ensure all standard ITIL operating procedures are adhered to and monitor/actively manage the resolution of incidents, problems and change requests for Team.
• Ensure ITIL procedures are adhered to and monitor/actively manage the resolution of incidents, problems and change requests for Team.

Your profile

• ~10 years technical IT work experience in Storage, File Services, Backup & Archive & dependent technologies in both On-prem & cloud environments.

• Experience governing externals or managed service providers. 

• Strong understanding of cloud benefits and ideally extensive experience working with Azure. 

• Strong communication and networking skills. 

• Willingness to travel. Mostly (up to four days a month) between Germany and the UK. Global travel as required. 

• Strong motivation to continuously improve knowledge on IT and soft skill topics. 

• Ability to work closely with IT architects and project managers on both technical and planning topics in context related to the topic(s). 

• Articulate complex technical topics in an understandable manner to staff members who are not in the technical detail. 

• Understanding business and IT requirements, and translate into IT infrastructure solutions. 

 

Advantageous, but not a must 

• Azure Cloud storage knowledge highly valuable
• Knowledge and experience of interculture working. 

• Open minded. 

• Experience of user centric decision making. 

• Self-confident speaking at all levels. 

• Connecting people. 

• Ready to adapt to organisational change. 

• Attend IT events, summits, and other events to network with people from other companies and gain insights about new solutions and trends. 

• Experience with recruitment & retention processes

 

  

rwe.com/career

​Apply now with just a few clicks: ad code 91222
Any questions? Vince Manning (Recruiting), +44 7585 981083, Chris Smith (specialist department), +44 7833 236064