LCAP Customer Success Manager

Company Description

Jitterbit is a leading data, application, and process workflow automation solution. Rooted in iPaaS and fueled by an ambitious vision, we integrate critical business processes to deliver the experiences and insights needed by enterprises of all sizes to accelerate their digital journey and future proof their business. Simply put, we power people to perform their best.

Jitterbit empowers business transformation by automating critical business processes for faster, more informed decision-making. Jitterbit is the only provider to seamlessly combine and simplify the power of integration, APIM, and no-code app creation to amplify the value of your tech stack and speed up your digital journey. Organizations worldwide rely on Jitterbit’s experience and expertise to help them save time and money, while creating exceptional experiences, now and into the future.

Job Description

LCAP (low-code application) Customer Success Manager

Join the future of software development as a Customer Success Manager in our quickly growing company. You must be able to swiftly become well versed in our cutting edge “no code” platform VINYL™. 

Roles & Responsibilities:

Qualifications

• 5-7 years of experience in technical delivery, customer success, and growing LCAP organizations
• Specific experience in client relationship management, technical delivery, product management, and managing a portfolio of key customers.
• Demonstrated ability to communicate - present and influence credibly and effectively at all levels of the organization, including executive and C-level.
• Experience in delivering client-focused solutions based on customer needs.
• Excellent listening, negotiation, and presentation skills
• Excellent verbal and written communications skills
• Bachelor's Degree in appropriate field of study or equivalent work experience
• Self-motivated and able to thrive in a results-driven environment.
• Ability to prioritize among competing tasks.
• Critical thinking and problem-solving skills. 

Additional Information

What You’ll Get:

• Work for a growing leader within the Integration Platform as a Service (iPaaS) tech space
• Join a mission-driven company that is transforming the industry by changing the way customers use API creation within business-critical processes.
• Career development and mentorship
• A flexible, remote-friendly company with personality and heart