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EA

Commercial Team Leader

Eastern Bank
Providence, United Statesfull_timeVerifiedPosted 20 Aug 2025

About the role

Primary responsibilities include business generation for self and team.  Assist team members in achieving their sales goals while also working to meet Team and Group goals.  The TL will also be responsible for maintenance of a smaller portfolio with customer contact of existing and former accounts and oversite of PM's management of the portfolio.

 

Team and Individual New Business Development & Related Responsibilities

 

Business Development

  • Lead in business generation initiatives for the Team
  • Well known in the market as a Bank representative
  • Extensive personal network
  • Actively manage a prospect list and consistently network with COIs and internal business partners
  • Participate in joint calling efforts with with RMs and pre-call planning on an as needed basis
  • Extensive, especially in coaching and mentoring of AVP/VP RM's. training will include technical lending coaching as well as soft skills such as sales and presentation skills.
  • Will work with PM to maintain strong portfolio quality, including covenant testing & risk ratings
  • Ongoing awareness of risk factors within the portfolio (major lease roll etc), and be prepared to adjust risk ratings based on expected outcomes
  • Maintain contact with team members with respect to delinquencies, Managed Asset Plan review and upcoming maturities.
  • Report portfolio issues to the Group Head (GH) as necessary
  • Expert underwriter with highly attuned sense of risk
  • Deep understanding of credit risk and varying risk appetites of the Bank
  • Expert in due dilligence

 

Team Management, Mentoring, and Related Responsibilities

Training Responsibilities 

  • Extensive, especially in coaching and mentoring of AVP/VP RM's. training will include technical lending coaching as well as soft skills such as sales and presentation skills.

Portfolio Management

  • Will work with PM to maintain strong portfolio quality, including covenant testing & risk ratings
  • Ongoing awareness of risk factors within the portfolio (major lease roll etc), and be prepared to adjust risk ratings based on expected outcomes
  • Maintain contact with team members with respect to delinquencies, Managed Asset Plan review and upcoming maturities.
  • Report portfolio issues to the Group Head (GH) as necessary

Underwriting and Due Diligence

  • Expert underwriter with highly attuned sense of risk
  • Deep understanding of credit risk and varying risk appetites of the Bank
  • Expert in due dilligence
  • Can be creative in fiding solutions that can win business
  • Can explain complex concepts to the team and coach team members to execute

Credit Interactions

  • Presents own deals to credit committee and may delegate presentations to a PM for development purpoes.
  • Can present and answer all questions from credit committee
  • Engages with internal risk review and external audit

Underwriting and Due Diligence

  • Expert underwriter with highly attuned sense of risk
  • Deep understanding of credit risk and varying risk appetites of the Bank
  • Expert in due dilligence
  • Can be creative in fiding solutions that can win business
  • Can explain complex concepts to the team and coach team members to execute

Credit Interactions

  • Presents own deals to credit committee and may delegate presentations to a PM for development purpoes.
  • Can present and answer all questions from credit committee
  • Engages with internal risk review and external audit

Legal / Loan Closings

  • Expert in negotiating loan documents and can guide attorneys
  • Manages and guides Appraisal and Environmental Department, as appropriate

Policy and Procedures

  • Expert: TL will make recommendations to senior management regarding possible policy enhancements or exceptions

Technology

  • Proficient in use of

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Company

Eastern Bank

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