Senior Business Central Client Success Consultant

Referral Details

We greatly appreciate your referral, and we look forward to reviewing the qualifications of the candidate you've recommended. Here's a brief overview of the process: After you've completed this referral form, your recommended candidate will be directed to apply for the specific role through our website. This step is crucial for Wipfli to remain compliant with federal laws and to ensure a fair and transparent selection process. Once their application is received, our Talent Acquisition team will evaluate their qualifications, including how well they align with the requirements of the role and the broader needs of our organization. Your referred candidate will remain in our candidate database for future opportunities, offering them additional chances to become part of our team. As the referrer, your role in the recruitment process is to bring potential talent to our attention. We ask that you refrain from discussing updates on the candidate's status, out of respect for their personal consideration. Our Talent Acquisition team will provide you with a final update once the candidate has been informed of their application status. Throughout this process, we may reach out to you with questions or additional information to ensure a seamless and effective referral experience. Thank you for your invaluable contribution to our recruitment efforts, and we sincerely appreciate your understanding and support throughout this process.

If you would like to read more about referral bonus eligibility, please visit InSite: https://wipflillp.sharepoint.com/sites/WipfliAssociateHandbook/SitePages/Associate-Referral-Bonus-Program.aspx

Responsibilities

Under the direction of a Manager or Senior Manager, the Senior Consultant will develop and implement solutions for clients that are either consultative or technical in nature that provide improvements to the client’s business processes and information technology. They will be self-managed for long periods and interface regularly with clients and others outside of Wipfli.    The Senior Business Central Client Success Consultant can work in person, remote, or in a hybrid environment.    Responsibilities:   - Deliver Dynamics 365 Business Central functional and technical services to post-implementation clients using Business Central SaaS  - Triage, monitor, follow-up, and resolve tickets with appropriate urgency; coordinate and engage other BC functional and technical experts to resolve complex issues or requests  - Apply experience and knowledge while working with deployed clients to share best practices, identify functional gaps, gather functional requirements, architect and develop solutions including BC configuration, Marketplace Apps and/or extensions to meet business requirements  - Organize, establish, and monitor progress on project work plans to ensure projects are completed on time and within budget; ensure proper change management is communicated for out-of-scope requests  - Thoroughly document work to illustrate understanding of concepts, create articles and how-to documents to build out Knowledge Management System  - Execute marketing efforts including newsletters, webinars, blogs, and other content  - Execute Onboarding Assessments for new clients already using Business Central  - Monitor emerging Microsoft technologies and updates for Dynamics 365 Business Central; lead and participate in research and development for innovative solutions  - Support the account management team through awareness of sales opportunities, escalate information as needed to determine scope of services to meet client needs 

Knowledge, Skills and Abilities

Qualifications:  - Bachelor’s degree or an equivalent combination of education and experience  - 5+ years of Microsoft Dynamics 365 Business Central consulting experience in a professional services firm or 5+ years of private industry Microsoft Dynamics 365 Business Central experience with 1+ year of consulting experience in professional services preferred  - Work toward obtaining Microsoft Business Central certification(s)  - Experience modeling business processes and translating requirements into a business application  - Strong technical aptitude including understanding and experience with the development process and PTE’s  - Knowledge and experience with the Business Central ecosystem of ISV’s and Marketplace App partners and solutions  - Demonstrated ability to establish priorities, manage shifting priorities, and handle multiple time-sensitive client requests with various deadlines  - Excellent organizational skills, attention to quality and detail, and self-motivation  - Ability to communicate and work directly with clients, individually or with a team  Carly Seidl, from our recruiting team, will be guiding you through this process. Visit her LinkedIn page to connect!   #LI-remote #LI-CS1

Additional Details

Additional Details:   Wipfli is an equal opportunity/affirmative ac