Technical Project Director - BMGF

Technical Project Director - BMGF

About Viamo

Mobile technology is revolutionizing how organizations engage with their end users. More than 96% of the world’s population has access to a mobile phone, meaning it is now possible to reach nearly every single person on the planet. Yet 3 billion people living in emerging markets still lack access to relevant, timely, and engaging information in their local languages, and their voices remain underheard. The organizations that serve them lack the technology and capacity to reach them, and many are unaware of the power of mobile technology to meet their organizational goals.

Viamo connects individuals and organisations using digital technology to make better decisions.

Having reached more than 35 million people in 2021 and with more than 4 million monthly active users, we have our eyes on our goal of reaching 100 million monthly active users by 2026.

About the role

You will be Viamo’s Technical Project Director for both BMGF funded projects: “Building a Scalable Gender-Intentional Interactive Voice Response Platform” (Gates 1) and - if the contract is signed - the “Digital Assistant” (Gates 2) which is currently in proposal preparation phase. The projects are complex and work across multiple departments to ultimately provide a proof of concept that answer the following questions:

Problems Addressed

Viamo Platform 2.0

Current BMGF Grant

Duration: Nov 2022 - Nov 2025

Value: USD $4.3m

*Focus on women and girls in the general population

1. How can we make sure that Osi hears the content that is the most relevant to her?
2. How can we expose Osi to information that she didn’t specifically search for?
3. How can we nudge Osi towards action (positive health outcomes)?

Viamo Platform 2.1

(Proposal under development)

*Additional focus of field workers (CHWs, teachers, extension agents, etc)

1. How can we vastly expand the amount of information and opportunities available to Osi and Frontline Workers?
2. How can Osi and Frontline Workers navigate this vast amount of information without an endless IVR menu?

Working under the Director of Product Management, you will be monitoring implementation, ensuring program quality, timely execution of deliverables, budget expenditure and client delight. The below chart is illustrative of how the two projects would be managed, it will be made more exact as the proposal for Gates 2 advances and based on BMGF feedback.

Key Responsibilities

1. Project Management - 60% LoE

1. Deliverable Quality Assurance - 40%

• Responsible for owning and continually monitoring outcomes within the Results Framework/Results Tracker (RF/RT) and reporting to BMGF on progress towards achievement of these outcomes.
• Coordinate with each team (as per above Org Chart) to ensure the project is being implemented according to agreed budget, workplan and targets, using the developed Work Plan.

1. Team Coordination and Communication - 40%

• Hold weekly meetings with all members of the team and update progress as per the Work Plan.
• Have weekly meetings with individual team depts and country teams to ensure specific pieces of work are being completed on time and within budget especially when working with Partners and consultants.
• Be the liaison between the Nigeria Programs team, the Platform team and Tech team for the FP and NTD project components.
  • The FP and NTD components of the project have very specific workstreams and objectives to show that “nudges” and “handshakes” on the Platform lead to specific health outcomes of our listeners.
  • Ensure that NTD experiments being conducted are in line with Action Learning Report

1. Troubleshoot/Problem Solving - 20%

• Be the point of contact when there are significant issues impeding progress towards meeting deliverables for country teams, Platform teams, Partners and/or Consultants and finding quick yet effective resolutions to issues through making executive decisions or consulting with senior level management.

1. Gates Relationship Management - 30% LoE

• Coordinate monthly meetings with BMGF, ensuring to send the agenda and a