Delivery Lead - Technical Program Manager
CapgeminiAbout the role
Description
Job Location:
Atlanta, GA
Job description:
Capgemini is looking for a Technical Project Manager/Engagement Manager to join our team.
Key Responsibilities:
- Maintain staffing plan, communication plan, Project status reports, Risk/Issue/Action log
- Manage Engagement risks issues and action plans
- Update eMonitoring status on weekly basis
- Owner of 6+ contracts: Build EFFORT, WO; Track progress through Account Ops team/ Legal team. Get contracts signed by client
- Deliver engagement per contract and under budget
- Update detailed forecast in eMonitoring
- Manage engagement budget/ CM/ DVI
- Explain reasons for DVI variance month over month
- Submit accruals and actuals for invoicing
- Conduct monthly budget/ forecast/ actuals review with client
- Establish and Manage relationships with client business and IT team members
- Conduct CSAT on periodic basis
- Present client happiness index and risks on weekly account call (M-review)
- Define objectives for Engagement roles
- Conduct timely assignment appraisals
- Empower and build team spirit
- Lead senior resources and expert at conflict resolution
- Supervise Sprint planning and scope
- Support Scrum Masters and Offshore delivery lead as needed
- Make decisions on balancing capacity with scope, defects, tech improvements
- Identify risks for delivery and provide direction on mitigation plan
- Present Capgemini delivery status in critical client meetings
- Support Capgemini AE and DE in sales activities as needed
- Responsible for organic growth of the engagement
- Find opportunities to improve budget or increase revenue
Required Skills:
- Experience and Knowledge on AWS and Cloud.
- Knowledge on Telecom Domain and can work with client to define functionality.
- Experience in managing a large program with teams in multiple geographies
- Proficient in Engagement Management responsibilities
- Sales and client management experience
Life at Capgemini
Capgemini supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer:
- Flexible work
- Healthcare including dental, vision, mental health, and well-being programs
- Financial well-being programs such as 401(k) and Employee Share Ownership Plan
- Paid time off and paid holidays
- Paid parental leave
- Family building benefits like adoption assistance, surrogacy, and cryopreservation
- Social well-being benefits like subsidized back-up child/elder care and tutoring
- Mentoring, coaching and learning programs
- Employee Resource Groups
- Disaster Relief
About Capgemini
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and balanced world, while crecraftingngible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire bread
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