Supervisor, Apartment Maintenance - Realty Investors SS

As a team member in Finance at Nationwide, a Fortune 100 company with nearly $70 billion in annual sales, the opportunities are endless! Let Nationwide help create your career journey! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

• Oversee maintenance operations across a portfolio of approximately 5+ properties totaling ~800 units, all within close geographic proximity.
• Provide leadership and operational oversight for a team of 5+ direct-report technicians within a broader maintenance organization of 19 team members.

• Direct and support technicians assigned to multiple sites, ensuring consistent service standards, responsiveness, and quality across the portfolio.
• Act as the primary escalation point for maintenance technicians, vendors, and contractors.
• Provide real-time guidance, problem-solving, and field support, including triaging calls from technicians and external partners.

Operational & Financial Accountability

• Manage and oversee maintenance budgets across multiple properties, ensuring cost control and alignment with organizational goals.
• Review and approve invoicing, vendor contracts, and third-party service engagements.
• Partner with Property Management to align maintenance priorities with occupancy, leasing timelines, and asset preservation strategies.

Qualifications

• Previous Apartment Maintenance facilities technician experience required
• Previous Supervisory experience highly preferred

Internal Note: Compensation Grade F4

Job Description Summary

Providing a safe, comfortable and reliable work environment to cultivate innovation and growth is our priority. It takes a diverse set of skills, talents and abilities to operate and maintain Nationwide Realty facilities with integrity and excellence. If you love providing outstanding customer service and take pride in contributing to an exceptional associate experience, we want to know more about you!

As a Supervisor, Technician Facility Maintenance, you will lead staff responsible for facility maintenance services and operations including plumbing, electrical, predictive maintenance, preventive maintenance, heating, ventilation and air conditioning (HVAC) maintenance and operations, data center maintenance and operations. We'll count on you to provide hands-on skills in multiple trade subject areas as work-load requires.

Job Description

Key Responsibilities:

• Supervises a staff of facilities maintenance workers who perform maintenance service tasks in a specific trade.

• Ensures efficient operations of facilities and equipment through the supervision of technical support staff made up of skilled and unskilled trades, and the sourcing of vital outside technical and non-technical support services. Ensures that all systems, including utility infrastructure, are fully operational and inspected in accordance with accepted standards and practices, including preventive maintenance schedules.

• Develops and implements preventive maintenance and repair programs and procedures for assigned facilities.

• Supervises facility maintenance projects and ensures that all projects are completed within approved schedules and budgets. Plans projects and prioritizes, and monitors progress.

• Identifies current operational and maintenance needs and formalizes operating plans and shop budgets to increase efficiency of the company's facilities. Sources and negotiates outside contractor services and products to meet and align with facility maintenance objectives.

• Responds to emergencies outside of normal working hours.

• Remains familiar with and aligns with all applicable federal, state and local laws codes, regulations and ordinances.

• Provides performance management, salary planning and administration, training and development, workflow planning and day-to-day administration, hiring and placement and disciplinary actions.

May perform other responsibilities as assigned.

Reporting Relationships: Reports to Manager/Director.

Typical Skills and Experiences:

Education: