APPLICATION INSTRUCTIONS:

• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

This position is funded for 18 months; continuation past 18 months will be based on university need, performance, and/or availability of funding.

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POSITION SPECIFICS​

The Office of Student Accountability & Conflict Response is seeking a dedicated and detail-oriented Student Affairs Case Manager. This position is the primary case manager for student conduct cases at the following Penn State campuses: Dubois, Fayette, Mont Alto, New Kensington, Shenango, Wilkes-Barre, and York. This position is responsible for investigation, adjudication, sanction tracking, and case documentation, as well as keeping campus staff informed of relevant information. This position will also assist with student misconduct issues for other Penn State campuses as needed and as time allows.

Additional Responsibilities:

• Consultation regarding Threat Management, Crisis Response, and Students of Concern – Many incidents of misconduct are also analyzed and managed from a behavioral threat, care, and critical incident lens. This position will help coordinate analysis and response among the various units, streamlining, professionalizing, and refining the process.   

• Records Maintenance and Retention – Working closely with the Maxient Case Coordinator, this position will audit student affairs-related Maxient records and make necessary corrections, close outstanding files, move active cases to students’ new campuses, and prepare them for record retention.

Additional Position Information: Work will be primarily performed remotely with occasional training, in-person meetings, or investigations that will require travel to University Park or other Penn State campuses.

Skills and Knowledge:

• Capacity to work cooperatively with various levels of faculty, staff, students, and community partners.

• Ability to take initiative and have flexibility to adapt to shifting workload demands. 

• Excellent verbal and written communication skills.

• Excellent analytical, judgment, ethical decision-making, and organizational skills.

• Ability to work with a wide variety of cultures and backgrounds. 

• Demonstrated ability to assist people in crisis.

 

MINIMUM EDU