Sr. Technical Writer

Additional Location(s):  N/A

Diversity - Innovation - Caring - Global Collaboration - Winning Spirit - High Performance

At Boston Scientific, we’ll give you the opportunity to harness all that’s within you by working in teams of diverse and high-performing employees, tackling some of the most important health industry challenges. With access to the latest tools, information and training, we’ll help you in advancing your skills and career. Here, you’ll be supported in progressing – whatever your ambitions.       

Sr. Technical Writer

About the Role:

At Boston Scientific, we currently have an open position for a Sr. Technical Writer supporting the Service Development Engineering team. This role will include many responsibilities spanning both New Product Introductions (NPIs), acquisition integration, sustaining changes as well as strategic projects in the Capital Equipment Installation & Servicing.

Your Responsibilities Include:

Service Bill of Materials (BOM) Management:

• For New Product Introductions (NPI) and Acquisitions, assist in the creation of the Service Bill of Material (BOM) in the Windchill product lifecycle management (PLM) system.
• Assist in the sustainment of the Service BOM during the product lifecycle due to addition of new parts, part obsolescence, and geographic expansion.
• Ensure Service BOM accuracy by validating part numbers, revisions, descriptions using the ERP system (SAP)
• Addition and subtractions of UPNs

 Engineering Change Management, Document Control & Compliance:

• Plan, analyze, author, and process Service Device Master Record (DMR) documents such as Service Plans, Work instructions, Service Manuals, Service Bulletins, and Training Materials through the Windchill PLM system for NPIs, acquisition integrations, and sustaining changes.
• Ensure all change notices are accurately documented, approved, and implemented according to company procedures and quality requirements.
• Coordinate with cross-functional teams (Service Development Engineering, Quality, Manufacturing, Project Management and Supply Chain) to ensure smooth change implementation.
• Assist in internal and external audits by providing controlled documentation as needed.
• Proficient in populating material master data in SAP and running SAP material master reports.
• Collaborate with service development engineers to support documentation associated with any non-conformance (NCEPs) involving out of tolerance on field service tools.

Process Improvement & Collaboration:

• Identify and implement improvements in document change control processes to increase efficiency.

• Train internal teams on change control procedures and documentation best practices.

What We’re Looking For:

Required Qualifications:

• Bachelor’s degree and a minimum of 4 years of relevant experience required, preferably within a regulated industry such as medical devices, pharmaceuticals, or biotechnology. Alternatively, candidates with a master’s degree should have at least 3 years of relevant experience in a regulated environment.
• Strong writing, editing, communication, and presentation skills
• Experience working with Microsoft 365 applications (Word, Excel, PowerPoint, etc.)

Preferred Qualifications:

• Bachelor’s degree in communications, technical writing, or related technical field such as science, health, or engineering preferred.
• Ability to work both in collaboration with others on a project team and independently on tasks.
• Project management and time management skills
• Critical thinking skills and an ability to respond and adapt to change.
• Able to work quickly and efficiently on documents and tasks while still maintaining high quality at work.
• Initiative-taking work habits and assertiveness in creating and owning documents.
• Aptitude to understand engineering and other technical information.

 

 

 

Requisition ID: 615173

Minimum Salary: $69500 

Maximum Salary: $132000