Strategic Channel Account Manager

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mid-market businesses to large enterprises. We focus on being the best ecommerce platform so our customers can focus on what matters most: growing their businesses.

We are equally passionate about growing our employee’s careers and providing them an incredible experience as we rapidly expand across the globe. We are proud to have been recognized numerous times for our product and workplace culture. We empower our people and customers to build, innovate and grow, so together we can redefine the ecommerce industry.

Strategic Channel Sales - Headless Partnerships

BigCommerce, named a "Best Place to Work", is looking for a Strategic Channel Account Manager to manage composable partners across content management, search, and product information management.

BigCommerce is the world’s leading cloud e-commerce platform for established and rapidly growing businesses. Combining enterprise functionality, an open architecture and app ecosystem, and market-leading performance, BigCommerce enables businesses to grow online sales with less cost, time, and complexity than on-premise software. BigCommerce powers B2B and B2C e-commerce for more than 60,000 SMBs, 6,000+ enterprise businesses, more than 25 Fortune 1000 companies, and industry-leading brands including Molton Brown, Harvey Nichols, Ted Baker, Royal Dutch Shell, La Perla, HMD Global (Nokia) and BMW.

The Strategic Sales and Channel Lead will plan and execute on channel sales strategy across CMS, search, analytics, and personalization technology partners. You’ll be responsible for sourcing revenue from a broad set of technology partners focused on enterprise e-commerce and lead sales and go-to-market efforts for various headless product initiatives. You will work closely with select Tech Partner categories to manage the enterprise channel lead and sales pipeline and go-to-market activities that bring new clients to the BigCommerce platform. Your passion and success will help enable our mission to democratize commerce and change people’s lives through our platform. You will have experience in acquiring, managing, and developing partners.

What you’ll do

• Build and execute a plan to deliver revenue for and from new BigCommerce headless product initiatives

• Build and execute a plan to deliver revenue from a select list of headless-commerce focused technology partners across CMS, search, analytics, and personalization categories.

• In certain scenarios, you’ll own the full sales cycle process for new product initiatives

• Manage sales success through a metrics-driven approach with excellent pipeline management, forecasting, and salesforce hygiene. 

• Own and optimize co-selling engagements with both referring partner’s sales and SE teams and internal BC team members.

• Partner with BC Sales to nurture channel-sourced opportunities in the pipeline and optimize conversion to winning partner-referred opportunities. 

• Collaborate with Partners and Partner Marketing to drive joint marketing initiatives through events, activations, and other marketing campaigns.

• Acquire and onboard new technology partners that align with channel strategy.

• Work closely with Channel leadership and partner teams to project manage and execute our headless strategy.

Who You Are

• Successful Software or SaaS Sales Professional

  • 7+ years of software, e-commerce or SaaS sales experience with a focus on consultative solutions selling in a rapidly growing and fast-paced environment

  • 3+ years experience in a quota based Channel Sales

  • Experience working in a Recurring Revenue or SaaS organization

  • Expertise and experience working with composable or MACH technology related to eCommerce is highly preferred

  • Keen understanding of the e-commerce vendor competitive landscape

  • Bachelor’s degree, ideally in business or similar field preferred.

  • Strong project management skills. Ability to prioritize activities remain focused on strategic objectives whilst meeting tactical objectives 

• Driven Achiever - You thrive on challenges and have a proven history of successfully, consistently achieving revenue goals and objectives, within a complex client acquisition-driven business, preferably in the mid-market or enterprise space.

• Action Oriented - You have a passion for getting things done, carry out responsibilities with minimal direction, enjoy working hard, are full of en