Warehouse Operations Specialist

About CooperSurgical

CooperSurgical is a leading fertility and women’s healthcare company dedicated to putting time on the side of women, babies, and families at the healthcare moments that matter most in life. As a division of CooperCompanies, we're driven by a unified purpose to enable patients to experience life's beautiful moments. Guided by our shared values – dedicated, innovative, friendly, partners, and do the right thing – our offerings support patients throughout their lifetimes, from contraception to fertility and birth solutions, to women’s and family care, and beyond. We currently offer over 600 clinically relevant medical devices to healthcare providers, including testing and treatment options, as well as an innovative suite of assisted reproductive technology and genomic testing solutions. Learn more at www.coopersurgical.com. 

Work location: North Tonawanda, NY (on-site)

Scope: 

This position supports inventory accuracy, logistics coordination, and warehouse process execution by applying analytical skills, using operational data, and resolving issues that affect the performance of the warehouse and cross‑functional partners.

Job Summary:

The Warehouse Operations Specialist is responsible for planning, coordinating, and overseeing all warehouse, material handling, procurement support, and logistics functions. This role ensures compliance with FDA, ISO 13485, and GMP requirements while maintaining accurate inventory, timely material flow, and efficient shipping and receiving operations. The position also plays a key role in continuous improvement, cost reduction strategies, and cross-functional collaboration to support operational excellence.

The Warehouse Operations Specialist is responsible for coordinating and optimizing material flow, inventory control processes, logistics execution, and warehouse systems within established quality and regulatory frameworks. This role applies practical, professional‑level knowledge of supply chain and warehousing operations to conduct analysis, investigate discrepancies, interpret data, and support improvements that impact team performance and operational accuracy. The Warehouse Operations Specialist collaborates cross‑functionally with Supply Chain, Planning, Procurement, Quality, and Manufacturing to ensure efficient, compliant, and reliable inventory and logistics operations.

Warehouse Management:

• Maintain compliant storage and handling of materials per FDA, ISO 13485, and GMP guidelines.
• Operate forklifts to load/unload trailers safely.
• Deliver materials to production with proper documentation.
• Maintain a clean, safe, organized warehouse using 5S.
• Monitor, analyze, and reconcile inventory variances using D365 ERP data and warehouse records; conduct investigation into discrepancies and identify contributing factors.
• Perform cycle count analysis and prepare summary data for team-level decision-making.
• Evaluate inventory accuracy trends and recommend adjustments to processes or controls to improve reliability and reduce recurring issues.
• Validate data integrity within ERP/MRP systems and collaborate with Planning to correct or enhance master data inputs.
• Interpret and apply SOPs, quality procedures, and regulatory guidelines in daily decision-making; recommend procedural updates when inefficiencies or gaps are identified.

Procurement & Material Planning:

• Initiate purchase requisitions for materials and supplies.
• Work with vendors on delivery dates and shortages.
• Initiate purchase requisitions for materials and supplies.
• Identify cost-saving opportunities.
• Collaborate with Planning and Supply Chain on forecasts.

Logistics & Transportation Management:

• Ensure accurate shipping paperwork and documentation with detailed explanations.
• Coordinate inbound and outbound logistics activities, including freight scheduling, carrier communication, an