Financial Crimes Analyst

Protect the Credit Union and members from fraud, including working fraud alerts and fraud investigations, training and interfacing with members, team members, and law enforcement. Provide factual fraud intelligence to Management to create improvements, and preventive tools.

 

Duties and Responsibilities:

• Provide an EAGLE level of Service while engaging with the Credit Union’s members and non-members on the phone, while fact-finding.
• Educate and assist fraud victims with fraud prevention measures, leveraging Credit Union material. 
• Ability to complete transactional research, find evidence and succinctly document the rationale and conclusion of researched fraudulent events.
• Document investigation results in the appropriate system in a timely, complete, and clear manner.
• Ability to leverage data to assess trends and recommend solutions to prevent applicable fraudulent events.
• Keep Fraud Supervisor informed of new and unusual fraud events, recommending potential resolutions for prevention. 
• Manage and work fraud alerts generated by fraud systems using a unbiased and fact based approach.
• Receive, and where necessary, work fraud reports originating from the branches and other departments.
• Interface with law enforcement, file police reports, appear in court, and all other tasks associated with prosecution of fraudsters. 
• Work with Accounting on bond claims.
• Create and provide training to team members on fraud as necessary.
• Assist in conducing audits of fraud controls from time to time, including creation and updating of a fraud risk assessment.
• Assist in creating and updating procedures for the fraud function.
• Use technology resources such as public record databases, video surveillance, social media websites, etc. during fraud investigations and interfacing with law enforcement.
• Other duties as assigned.

 

Qualifications:

Bachelor’s Degree in Business, Finance, Accounting, Economics, Statistics, Criminal Law or equivalent, preferred, but relevant experience accepted, while pursuing a Bachelor’s Degree. Possess strong deductive reasoning and investigative skills. Ability to provide world class customer service to members and Credit Union personnel. Ability to always maintain confidentiality of Credit Union and member records.

 

Performance Standard: 

The position requires knowledge of Idaho Central’s core database, fraud alert, and ancillary systems in order discover, investigate, document, and prevent fraud. Ability to use all available technology to stop or reduce losses and assist law enforcement with prosecution of those who have defrauded the Credit Union. Ability to communicate with members, team members, and law enforcement effectively during interviews and in written reports. Ability to organize work under pressure. Professional in appearance, attendance, quality, and quantity of work performed.

 

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.). 
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc).

 

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.