Project Manager Gas Operations | TX/GA

Bermex, Inc.

Full time Regular

Role Description 

The Project Manager reports to the Operations Manager at Bermex. This position will play a key role in directing personnel, staffing, training, planning, and overseeing the operations and fiscal health of the company. This position will also be responsible for maintaining excellent customer services while managing field service operations for groups of employees. It is important for the candidate to plan and maintain work systems, procedures, and policies that enable and encourage the optimum performance of their employees. This position requires a high degree of organization and attention to detail, as well as strong leadership skills. 

  

Essential Duties & Responsibilities 

Manage and Maintain Workforce 

• Ensure the health and safety of the workforce 

• Maintains inventory of tools, equipment and supplies 

• Ensures that all vehicles, tools, and equipment are maintained in a clean, safe and proper working condition 

• Ensuring productivity levels are maintained through effective monitoring of staffing levels and financial requirements 

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, employee retention and development and high performance 

• Coach, mentor and develop staff, including overseeing new employee onboarding 

• Guiding personnel to achieve optimum performance level 

• Follow fleet standards and vehicle operating policies 

• Control over maintenance and repair of vehicles 

• Train personnel of safety and accident prevention program 

• Understand and adhere to all company safety procedures as they relate to essential job functions 

Collaborate with Management Personnel 

• Formulating departmental goals, strategies, and operating policies and procedures and directing implementation of approved changes 

• Prepares the department forecast and monitor expenses with that forecast 

• Prepares and maintains a variety of records and reports related to meter reading 

• Completes quality control audits on field personnel monthly 

• Making recommendations on employees regarding employment, performance appraisal, salary changes, promotions, transfers and terminations 

• Provide written communication on aspects such as economy/efficiency of operations, quality control performance, production/personnel scheduling, and client relationships 

• Work with the Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees 

Customer Communication 

• Refers all consumer complaints to the appropriate authorities 

• Ensure all complaints are resolved in a timely manner and is acceptable to our clients 

• Train employees on conflict resolution strategies 

  

Requirements 

Minimum Qualifications: 

• Education: High School Degree/GED 

• Experience: 1 year of leadership experience in management or supervisory roles and 3 years of experience in natural gas meter exchanges as well as pilot relights or similar natural gas operations experience. Must be willing to travel up to 70% of the time managing multiple projects across the US. 

• Ability to become a proctor and evaluator for operator qualifications required to perform natural gas meter exchanges and relights. 

  

Preferred Qualifications: 

• Education: Bachelor’s Degree in a related field 

• Experience: 2 or more years of management experience 

• 3 years of experience in water, natural gas, and, electric meter installation project management  

  

Desired Skills: 

• Ability to multi-task and work independently as well as a team 

• Exceptional flexibility in daily routines 

• Excellent time management skills 

• Excellent communication skills, comfortable interacting management and customers 

• Ability to interact with unhappy or negative customers in a professional manner 

• Excellent attention to detail for problem solving and finding 

• Proven leadership and team management skills 

• Strong knowledge with Microsoft 360 (e.g., Outlook, Excel, Word, etc.) 

  

Office 

Employees will begin their day at the local office where they will pick up their company vehicle, equipment, and assignments for the day. 

  

Additional:  

Department & Division: Operations  

Exempt Status*: