Senior Applications Engineer

Requisition Number: 74123

 

The company built on breakthroughs. ​  
Join us.​                    

                                                          

Corning is one of the world’s leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what’s possible.  ​  

 

How do we do this? With our people. They break through limitations and expectations – not once in a career, but every day. They help move our company, and the world, forward. ​  

 

​At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.​   

 

Come break through with us.  

 

Corning’s businesses are ever-evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, automotive, and solar markets. We are changing the world with: 

• Trusted products that accelerate drug discovery, development, and delivery to save lives
• Damage-resistant cover glass to enhance the devices that keep us connected
• Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
• Precision glass for advanced displays to deliver richer experiences 
• Auto glass and ceramics to drive cleaner, safer, and smarter transportation 
• Solar polysilicon, wafers, and innovative photovoltaic modules, enabling low-cost solar energy solutions

 

SCOPE/PURPOSE OF POSITION: 

This position is responsible for providing technical customer support and gaining deep applications understanding of key accounts for Corning’s Precision Optics business acting as the interface between internal engineering teams and the customer.

 

ROLES AND RESPONSIBILITIES: 

• Develop deep understanding of Corning’s precision optics products, including critical product specifications, manufacturing processes with a focus on customer integration and use cases.
• Utilize optics background to dive into customer applications, understand challenges and product requirements as well as technology roadmaps to identify new business opportunities.
• Provide front-line support for customer inquiries related to a broad portfolio of existing products. Evaluate new inquiries against existing capabilities, coordinating with engineering and development resources as needed.
• Work collaboratively with global customer account and business/regional leaders to develop relationships within customer’s engineering, development, and operations organizations to advance Corning’s business position, increase customer satisfaction and collect market intelligence to ensure long term growth.
• Work actively with internal operations, engineering, and development groups to represent or interpret customer viewpoint and identify win-win strategies in support of cost reduction, lead time reduction, and performance improvements.
• Analyze and articulate product performance including reliability, yields, risk assessments to improve business performance. Requires leading efforts to develop new methodologies, collect and interpret data, and report out to internal and external stakeholders.
• Provide technical support to the customer in response to product or process change requests, quality issues, and operational escalations in a timely manner.
• Participate or lead regional effort in new/next-generation project development

 

REQUIRED QUALIFICATIONS

• Bachelor’s degree (BS) in Physics, Optical Engineering, or related discipline
• Master’s degree (MS) in Optics or Engineering or Material Science preferred
• 5+ years of relevant work experience in applications or product engineering role
• Knowledge of semiconductor or related industry, preferably in a customer supporting role
• Experience working in an optical engineering role with direct involvement in optical design.
• Excellent internal/external communication and presentation skills with the ability to articulate complex technical ideas, tailoring communication to given audience.