Banquet Supervisor

Description

JOB TITLE: Banquet Supervisor 

JOB SUMMARY: Provide superior customer service for all banquets and assist in coordinating and implementing all aspects of group’s events, including daily room set-ups, presentation (audio/visual), catering, cleaning of meeting rooms, equipment and storage areas. All work is to be performed in accordance with the guidelines for performance and safety established by the Banquet Department

REPORTS TO: The Banquet Manager 

PRIMARY DUTIES AND FUNCTIONS:

1. Greet all guests with proper salutation.
2. Perform all room set-ups in assigned areas, following established schedules and using prescribed methods.
3. Set-up of coffee service.
4. Cleaning of all meeting rooms, equipment and storage areas.
5. Stock supply closets with supplies that are needed.
6. Observe repairs needed to equipment, furniture, building and fixtures. Report repairs to the appropriate department.
7. Performs miscellaneous job-related duties as assigned.

PRIOR EXPERIENCE: Prior customer service experience is preferred, preferably in either hotel or the event management industry. 

RESPONSIBLE FOR: Keys, supplies, equipment, and checklists. 

PHYSICAL DEMANDS: Must be able to work steadily all day at tasks that require walking, bending and kneeling, and carrying and lifting up to 75 pounds. 

Notice:

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. While this job description is intended to be an accurate reflection of the requirements of the job, management must reserve the right to add or remove duties from particular jobs when circumstances (e.g. emergencies, changes in workload, rush job, or technological development) dictate.

Requirements

SKILLS REQUIRED: Ability to read, write and follow verbal and written instructions. Ability to communicate effectively. Must have the ability to work under pressure while maintaining a positive and enthusiastic attitude. After training, safe use of all equipment and supplies. Possession of a valid PA driver’s license is a requirement for this job.

EDUCATIONAL REQUIREMENTS: Must be able to read, write, understand and speak the English language.

SPECIFIC KNOWLEDGE REQUIREMENTS: After training, knowledge of hospitality operation.

PERSONALITY REQUIREMENTS: Friendly and outgoing people skills, a professional manner and attitude, self-motivation, strong communication and organizational skills, and strong multitasking and creative thinking skills are required.