Senior UX Designer - Clinical

At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.

Position Summary

As a Senior UX Designer, you will be an integral part of an innovative and bold initiative aimed at transforming experiences for our colleagues, clients, and members. The Senior UX Designer is essential to ensuring product success and end-user satisfaction in a highly collaborative environment that follows lean and agile methodologies, including waterfall in some cases. The Senior UX Designer position is responsible for taking a user-centered approach to design in finding the right solution for users as part of small, cross-functional product teams. You will help educate both business and technology teams on the lean and agile processes and how the traditional UX role changes, as well as lead products from discovery through iterative delivery while maintaining a human-centered approach in design perspective and practice.

A firm understanding of user-centered design principles and user research methodologies is crucial for success in the role. Empathy, creative problem-solving, comfort with uncertainty, pairing with team members, excellent communication skills, curiosity and learning are the foundational characteristics of the Senior UX Designer.

Additional responsibilities of the Senior UX Product Designer include: 

• Solve the right problem through the understanding of user needs in order to deliver new or improved products and services that have real impact 

• Bring a lean/iterative mindset; be open to having conversations over extensive documentation 

• Full-stack designer: assist with all dimensions of design – research, usability evaluation, information architecture, wireframes, visual, CSS and HTML – it’s ok not be an expert in all, as long as you are open and want to learn 

• Work with cross-functional teams and pair with everyone – other designers, product managers, and product engineers 

• Embrace a Lean/Agile mindset: be willing to adapt and experiment with design process 

• Stay up-to-date on UX/UI design industry best practices and trends

Required Qualifications

• 5+ years’ related or direct professional experience in a blended UI/UX role. 

• 2+ years’ experience in at least one of the 3 design pillars: user research, interaction design or visual design. 

• 1+ years of working effectively with Agile and lean philosophies  

• 1+ years’ experience working independently with clients or stakeholder and designing business or enterprise applications 

• 1+ years’ experience executing user-centered design methodologies by leading product design decisions from research through implementation 

• 1+ years’ experience working in design and prototyping software tools such as Figma, Sketch, Axure and InVision

• 1+ year of experience with modern front-end technologies and open source frameworks (e.g. Material Design, HTML/CSS, grid systems, responsive design)

Preferred Qualifications

• Experience with UX design advocacy within large business and technology organizations 

• Exceptional written, verbal, and visual communication skills along with a strong work ethic 

• Ability to rapidly prototype 

• Willingness to present on design topics internally 

• Healthcare experience 

Education

Bachelor's Degree in Human-Computer Interaction, Psychology, Fine Arts, Computer Science or similar. Equivalent years of experience in lieu of degree considered.

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$92,700.00 - $185,400.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a vari