Sr. CSCA Analyst

Kenvue is currently recruiting for a:

Sr. CSCA Analyst

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated.  We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Sr Manager Customer Logistics

Location:

North America, United States, Illinois, Buffalo Grove

Work Location:

Hybrid

What you will do

The Sr. Customer Supply Chain Analyst will partner with the customer and internal supply chain teams to help optimize the end-to-end supply chain with a focus on network cost and service.  The Customer Supply Chain Analyst will conduct detailed analysis on product flow and supply chain opportunities utilizing advanced systems and process excellence tools. The Customer Supply Chain Analyst II will implement process improvements through cross-functional collaboration as well as partnering with customers to drive achievement of organizational metrics and customer goals. 

Key Responsibilities

• Develop and leverage key business relationships to understand the customer expectations and internal policies/capabilities to proactively manage the business to meet customer expectations.   

• Lead in identifying, planning, and implementing end to end solutions that improve service and cost and or implement new capabilities.

• Analyze, recommend, and implement modifications to customer purchasing patterns and Kenvue Network and products for optimal service and improved logistics efficiencies. 

• Drive process and systems improvements that positively impact order management, inventory management, and dashboard measures. 

• Participate in the design & lead customer specific supply chain joint business planning and Retail Customer Logistics’ Strategic Tactics which further our mission of being a best-in-class customer facing supply chain organization. 

• Help resolve escalated discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management through root cause identification and corrective actions. 

• Learn and utilize new technology to drive proactive business planning, accurate and timely analytics, and efficiency.  

• Identify and implement innovative solutions using process excellence tools and methodologies that help shape our programmatic approach within the E2E supply chain. 

• Utilize Microsoft and other Advanced Analytics applications as well as business applications such as: SAP, BW, EDI and ERP Systems. 

• Owns end-to-end order management activities, ensuring customer orders are accurately processed, optimized, and executed through close coordination with customers, carriers, and internal logistics partners.

• Resolve customer discrepancies relating to data integrity, shipping issues, and trade pricing/promotional management.

• Act as an SAP system super user for the customer account(s). Recommend and support regular users, deploy system updates and make performance recommendations.

What are we Looking For

Required Qualifications

• Minimum of 3-5 years of related work experience required.  

• Strong collaboration and communication skills with experience working on multi-functional teams required. 

• Experience with data visualization tools (e.g., Tableau, Qlik, or Power BI, etc.) required.

• Proficiency with MS Office, including advanced Excel required.

• Solid problem-solving and analytical skills required. 

• Solid problem-solving and analytical skills required. 

Desired Qualification

• Demonstrated ability and desire to learn and