Account Manager

Description

Sangre de Cristo Community Care is looking for experienced Account Managers to join our dynamic marketing team. Sangre de Cristo Community Care is the Southern Colorado leader in enhancing the quality of life and maintaining the integrity of individuals and their families in need of supportive or end-of-life services by offering symptom management, support, comfort, and compassion.

What We Offer:

· Competitive wages. $50,000-$70,000 annual salary

· Medical/Dental/Vision/AFLAC/Supplemental Life Insurance

· 403 B Plan with company match and 100% vesting upon entry

· Good Sam Roadside Assistance

· Generous Paid Time Off Policy

· Tuition Reimbursement

· Growth oriented culture

Responsibilities:

• Responsible for the overall development and referral growth of assigned territory, including facilities, physicians, care providers, and community agencies.
• Develops, implements, and evaluates quarterly and annual territory plans to achieve growth goals and to implement agreed upon strategies and actions.
• Develops business relationships with providers by making effective sales calls and presentations to targeted referral sources.
• Maintains professional and clinical knowledge of provider services. Acts as liaison between referral partners and SDCCC to communicate information about new products, programs, and service delivery.
• Meets with patients and families to discuss home health and/or hospice and palliative care services, individual needs/concerns, and manage expectations.
• Takes the initiative in building relationships within the admissions and marketing department and with the appropriate patient care resources staff to assure the establishment of effective communication with referral sources and internal stakeholders.
• Updates and maintains customer and competitor profiles, logs daily call activity in CRM, and documents plans for follow up activities with referral sources.
• Serves as agency staff liaison with physicians, facility nurses, social workers, discharge planners and community agencies; collaborates with various community agencies to facilitate the delivery of appropriate services for potential patients.
• As requested by the Director of Business Development, participates in marketing efforts for the purpose of educating the healthcare community about hospice programs, including physician calls, lunch and learns, health fairs, speaker’s bureau, and CEU programs for healthcare providers.
• Prepares monthly tracking reports on referral sources and keeps agency informed of key marketplace changes relating to providers and competitors.
• Understands that teamwork is a crucial part of our business, and can collaborate well with colleagues in and out of the marketing department, no matter the circumstances. Using individual skills, cooperates with others, and accepts and provides constructive feedback despite any personal conflicts between individuals involved.

Requirements

1. Bachelor’s degree in marketing or related field or equivalent professional experience; and

2. Minimum of two (2) years of experience in hospice or home health sales or a related industry with a proven record of achieving incremental growth in direct sales.

3. Must show Proof of a Tuberculin Skin Test (PPD), TB blood test, and/or CXR, or get one upon employment (An annual assessment for symptoms must be completed thereafter)

• Proof of immunizations for MMR (X 2 if born after 1957), D/T and Varicella is recommended, but not required
• It is a requirement for all Sangre employees to be vaccinated against COVID 19.

4. Must possess a valid driver’s license issued by the state of Colorado.

• Maintain insurance in accordance with state and/or organization requirements and maintain automobile in good working order
• Must meet minimum driver standards; driver’s license must have no physical restrictions other than corrective lenses; no more than two moving violations in the last 36 months and no major charges, such as reckless driving, driving while intoxicated/driving under the influence of drugs, in the last five (5) years.