Outreach and Student Recruitment - Federal Work Study Student Assistant

Job Summary:

Join the Pack as a Coyote Ambassador (Outreach and Student Recruitment - Federal Work Study Student Assistant)! Are you passionate about connecting with others and making a positive impact on future students? As a Coyote Ambassador at the Campus Tours and Visitor Center, you will play a vital role in shaping the experiences of prospective students and their families, guiding them on their journey to becoming part of the CSUSB community.About Us: The Campus Tours and Visitor Center, part of the Office of Outreach and Student Recruitment, is your go-to resource for everything related to visiting our campus, applying for admission, and taking the next steps toward enrollment. Our Coyote Ambassadors are the friendly faces and welcoming voices that make a lasting impression on visitors, helping them discover all that CSUSB has to offer.

Responsibilities include, but are not limited to:

• Operations Support - Provide clerical assistance, including answering phones, emails, and handling inquiries. - Schedule campus tours and maintain the physical and virtual tours calendar. - Dispense information about campus programs, activities, and policies to visitors and guests. - Assist with welcoming prospective students and providing parking information and directions. - Maintain student databases and assist with CRM processes. - Help maintain inventory and organize materials for campus events. - Assist in creating swag bags for outreach events.
• Campus Tours - Conduct individual, group, and VIP campus tours, both in-person and virtually. - Deliver engaging admissions presentations and answer questions from tour guests. - Create memorable experiences that positively represent CSUSB to all guests. - Keep abreast of all aspects of CSUSB, including news, student life, admissions, and history. - Train fellow ambassadors on campus tour protocols and university resources.
• Outreach Events - Attend and work mandatory Outreach and Student Recruitment events, including weekends and evenings. - Greet visitors during events, providing assistance and information as needed. - Serve on student panels to discuss college experiences and the benefits of attaining a degree. - Participate in social media postings for the office to promote events and campus life. - Prepare recruitment materials to send via mail and respond to prospective student inquiries.
• Other Duties - Perform other duties as assigned by the supervisor and/or lead.

Minimum Qualifications: Required Education and Experience

• Ability to learn and perform assigned work; follow oral instructions; work cooperatively with faculty, staff, and other students; communicate effectively with all levels; and read and write English at a level appropriate to the position.
• Special Qualification: Admission or registration as a CSU student.

Required Qualifications

• Maintain a 2.0 G.P.A. or greater per semester and cumulative.
• Students must be enrolled in at least halftime units at CSUSB (6 units undergraduate; 3 units graduate)
• International students must have full-time enrollment at CSUSB. (12 units undergraduate; 6 units graduate)
• Eligible to work in the United States
• Payroll Requirement: Social Security Card

Preferred Qualifications - A GPA of 2.5 or higher throughout employment.

• - Active involvement in CSUSB student life (clubs, organizations, athletics).
• - Willingness to work during Spring Break and/or Summer.
• - Experience in customer service and strong public speaking skills.
• - Basic computer skills and proficiency in Microsoft Office Suite.
• - A passion for learning about CSUSB’s history, administration, and student life.

Compensation and Benefits:

Student Employment Anticipated Hiring Range: $16.00 per hour.

The compensation offered will consider internal equity and experience among other factors.

Position Information:

Work status: Part-Time, Temporary, Seasonal

The application deadline is: January 8, 2025 at 11:55 pm (PST)

Academic year available hours: Monday through Friday (8:00 am – 5:00 pm).

Summer available hours: Monday through Thursday (7:00 am - 5:30 pm).

This is an 'On-Campus Only' position. Student Employees are not eligible to telecommute at any time.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment