Relief Staff

Description

Relief Staff are responsible for maintaining a safe, supportive, and welcoming environment for all clients in Victory Programs’ residential shelters, low threshold transitional and permanent housing programs, and recovery homes. We are currently seeking talented staff who are passionate about working with individuals and families experiencing homelessness and substance use disorder. The ideal candidate for this position is reliable, dependable, has a calm demeanor and is able to think on their feet, as well as demonstrate excellent communication and customer service skills. 

The Relief Staff position is an “on call, as needed” position. Relief Staff are expected to work at least 16 hours per month contingent on program needs and must be able to attend mandatory trainings and/or meetings. The Relief Staff reports to the Relief Program Coordinator for support and supervision. 

Essential Functions:

•  Act in accordance with Victory Programs, Inc.’s Standards of Excellence & Philosophy Care at all times including maintaining professional ethics, boundaries and client confidentiality.
• Provide supportive and empathic presence to all clients, and be available for recovery support.
• Conduct safety, security and wellness rounds/checks to ensure the well-being of all residents.
• Ensure that the residence is maintained in a state of good repair, orderliness and is free from hazards.
• Answer telephones and monitor front desk.
• Assist clients with medication procedures.
• Support with inventory of client belongings.
• Accurately document observations, encounters, and engagements with clients during your shift. 

Required Qualifications:

• High School Diploma or equivalency.
• Six months prior human services experience with knowledge of the addiction and recovery process.
• Knowledge of Microsoft Office Suite.
• Ability to work independently and cooperatively as a member of team.
• Ability to relate to residents in an instructive, firm and compassionate manner.
• CPR and First Aid Certification (may be obtained upon hire).
• Complete TB Assessment (may be obtained upon hire)

Schedules: Shifts available at various programs: 

Saturdays 11pm-7am, 

Sundays 11pm-7am

All days 3pm-11pm

Rate: $20.19 per hour, ($20.69 per hour @ specific locations)

Victory Programs values a diverse workforce, as we collectively seek to create welcoming, inclusive and accessible environments for our employees and the people we serve. We strive to sustain healthy, functioning communities that respect and celebrate different experiences, identities, cultures and ideas.

Victory Programs has helped individuals and families in crisis for 45 years. Thousands turn to us yearly for shelter, sustenance, recovery, care, and professional, compassionate support. Most struggle with homelessness, substance use and mental health, and many live with HIV/AIDS. Our team of more than 250 staff across 21 programs works with people to develop and execute creative, safe solutions to the very real challenges our clients face.