Field Quality Associate Engineer

Date Posted:

2024-11-12

Country:

United States of America

Location:

OT541: TFP - Florence, SC 1500 Otis Way, Florence, SC, 29501 USAField Quality Associate Engineer

Role Overview: 

The field quality engineering role will support improvements to product and process quality through the planning, implementation, and improvement of the quality system. Work with associates and engineers in identifying and eliminating the sources of quality defects through robust product and process improvements.

On a typical day you will: 

• Develop/update FMEAs, Process Control Plans, and other quality system documents

• Ability to work effectively by collaborating with all disciplines including engineering, manufacturing, supply chain, and field personnel

• Document investigation results and summarize technical details

• Lead teams in the performance of root cause analysis and implementation of corrective actions for quality defects

• Support other functional departments when needed during investigations and or problem solving projects or events

• Analyze data sets (drawing conclusions about product and process performance) and communicate recommendations to leaders with the aid of data visualizations

• Provides detail summaries and presentations to team and reports to management in Quality and Leadership reviews

• Provides detail summaries to other functional groups to initiate Problem Solving projects or events when necessary

• Conduct improvement activities to enhance the process, such as 5S, TPM, 8D, Standard Work, etc.

• Strong foundation in new product introduction and product development processes to ensure new products and product changes are in conformance with the design

• Departmental coordination and project management to ensure program/project deliverables are met per plan and timelines given

What You Will Need to be Successful: 

Education:

• Bachelor’s degree in Industrial/Manufacturing/Mechanical/Electrical engineering/Supply Chain or Technical Field preferred

Experience/Qualifications:

• 1 year of experience in quality assurance in a manufacturing environment preferred but not required

• Lean/6 Sigma certification a plus

Preferred Skills

• Strong communication and interpersonal skills

• Ability to work well under pressure & collaborate in a team environment

• Ability to effectively analyze data sets

• Application of quality improvement and root cause analysis tools (FMEA, Gage R&R, 8D, DOE, 5 Whys, Fishbone, Pareto Charts, etc.)

• Application of Lean/6 Sigma manufacturing tools (5S, TPM, Value Stream Mapping, SIPOC, Poka Yoke, Kaizen, Hypothesis testing, etc.)

• Application of continuous improvement methodology (DMAIC, PDCA, etc.)

• Project management

• Knowledge of ISO9001

• Experience with supplier quality and PPAP acceptance a plus

• Proficient in Microsoft Office and Outlook

Physical Requirements:

• Ability to stand/walk frequently

• Infrequent lifting up to 20 lbs

• Infrequent push/pulling exertion 20 lbs

Local Benefits or Selling Statement 

Apply today to join us and build what’s next! 

 

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day. 

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.  

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countri