Mobile Integrated Health Specialist

JOB SUMMARY

The Mobile Integrated Health (MIH) Specialist works as part of a multi-disciplinary team to provide a variety of care in the community and home settings. The MIH Specialist plays a crucial role in improving patient health outcomes, preventing re-admissions to the Emergency Room, Rural Health Clinic, and Hospital level of care.  The MIH Specialist serves as a communicator to other departmental team members when referral opportunities and care coordinator needs are recognized.

ESSENTIAL DUTIES AND RESPONSIBILITES

• Delivers a patient care plan and orders as prescribed by the Provider.
• Administers patient care following established active protocols.
• Documents care provided, assessments, and phone communication events same day the in electronic medical record.
• Manages the referral dashboard in the electronic health record and accurately updates patient statuses.
• Maintains knowledge of Ferry County Health nursing district policies.
• Communicates closely with external care partners to achieve timely social, medical, and behavioral health referrals as needed.
• Communicates clearly and professionally to deliver and document education about various health topics (such as diabetes prevention, hypertension, nutrition, and advanced care planning).
• Analyzes lab values and integrates them into patient assessments and clinical decisions.
• Provides a compassionate and calming environment for patients so any questions or concerns can be adequately addressed.
• Delivers care in the home setting to patients identified as homebound with an active Rural Health Clinic care plan.
• Inspects, cleans, and restocks the MIH truck to ensure that all equipment and supplies are present, in good operating order, and ready for response.
• Drives the MIH truck safely as a representative of the district while also following all Washington State statutes and revised codes.
• Activates 911 emergency response when a patient at home is triaged and found to need emergency medical treatment.
• Attends monthly Inter-Agency meetings with the Care Coordinator for collaboration and better understanding of local resources.
• Cooperatively works with community-based organizations to provide comprehensive patient-centered community nursing care.
• Delivers MIH program updates to the Nursing department during staff meetings.
• Checks work cell phone voicemails daily and responds to patients timely.
• Reviews Meditech Workload messages daily and communicates clearly back to team members with status updates.
• Assists the Care Coordinator to conduct post-ER follow-up calls to identify patients in need of a potential MIH visit referral.
• Manages, coordinates, and participates in task force project assignments.
• Performs related duties as assigned by the program’s Medical Director.

PROFESSIONAL REQUIREMENTS

• Actively checks and responds to emails, Team messages, and secure qliq messages throughout the day.
• Completes all mandatory education within the given time-frame.
• Maintains regulatory requirements.
• Reports to work on time and as scheduled.
• Wears identification while on duty; uses computerized punch time system accurately.
• Represents the organization in a positive and professional manner in the community.
• Attends annual review and department in-services as scheduled.
• Attends at least 75% of Nursing Department staff meetings; reviews all monthly staff meeting minutes.
• Actively participates in the department’s quality improvement (QI) activities.
• Complies with all organizational policies regarding ethical business practices and the employee handbook.
• Communicates the mission, vision and values of the organization as well as the focus of the department.
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