Technical Delivery Engineer

Liminal is the actionable intelligence company. We've built a proprietary Living Graph — a verified knowledge architecture that maps the real-time structure of Identity, Fraud, and Cybersecurity — and the agentic AI systems and human verification layer to make it trustworthy. Visa, Mastercard, Google, and JPMC use it to make strategic and revenue decisions. Series A, 80 people, offices in NYC, Salt Lake City, Porto, Lisbon, and Manila. The architecture works, the customers are real, and we're scaling the team.

The Role

Liminal GTM is the execution layer that turns verified intelligence into pipeline velocity - dynamic account targeting, enriched contacts, personalized outreach, live battlecards, and AI coaching, all grounded in the Living Graph. When enterprise revenue teams buy GTM, the intelligence only delivers value once it's live inside their CRM, connected to their workflows, and running in production. That’s where this role begins.

We’re looking for a Technical Delivery Engineer who fully owns the post-sales technical lifecycle for Liminal GTM. Once the deal closes, you take end-to-end responsibility — scoping, integrating, troubleshooting, deploying, and ensuring measurable customer value.

This is not a configuration-only role. You will:

• Diagnose issues across APIs, databases (SQL + NoSQL), and CRM systems
• Use AI tools to accelerate debugging, analyze code, and surface root causes
• Build scalable, repeatable implementation systems
• Act as the technical authority during delivery
• Troubleshoot integration code (primarily JavaScript / Node.js)

You are both the customer-facing technical lead and the hands-on engineer who ensures what we sold actually works in production.

This is a foundational hire. You’ll be the first dedicated delivery engineer on the team — building the playbooks, defining technical standards, and establishing the implementation practice that scales with Liminal. As the customer base grows, this role has a clear path to leading a delivery engineering function.

This role is based in Salt Lake City and reports to the VP of Engineering.

What Success Looks Like

In Your First 30 Days

• Shadow all active customer implementations
• Document the full technical delivery workflow end-to-end
• Audit existing integration code and deployment patterns
• Deliver standardized SOPs, technical runbooks, and troubleshooting frameworks
• Identify repeat failure patterns and propose system-level fixes

In Your First 90 Days

• Independently scope, build, and deploy full CRM integrations
• Troubleshoot production issues without escalation
• Use AI tooling to accelerate debugging and root cause analysis
• Reduce implementation friction by introducing reusable templates and automation
• Establish structured tracking of delivery work in Monday

In Your First Year

• Measurably decrease time-to-value for new GTM customers
• Build a repeatable, scalable technical delivery framework
• Serve as the escalation authority for complex technical issues
• Influence product architecture based on real-world implementation patterns
• Help define hiring criteria and onboard additional delivery engineers

What You’ll Do

• Own the full post-sales technical delivery lifecycle from handoff through go-live and validation
• Architect and build custom CRM integrations for Salesforce and HubSpot
• Write and maintain integration services using JavaScript and Node.js
• Design and debug API workflows, authentication flows, and data synchronization logic
• Work across SQL and NoSQL databases to validate data models, debug inconsistencies, and resolve sync failures
• Use AI tools to:
• • Analyze and review integration code
  • Accelerate root cause analysis
  • Generate diagnostic queries
  • Validate fixes before deployment
• Troubleshoot production issues across the stack:
• • CRM APIs
  • Webhooks
  • Middleware
  • Data mapping
  • Authentication
  • Performance bottlenecks
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