People & Payroll Business Systems Manager

At Cloudflare, we have our eyes set on an ambitious goal: to help build a better Internet. Today the company runs one of the world’s largest networks that powers approximately 25 million Internet properties, for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. 

We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! 

About the department

Cloudflare is growing our IT Enterprise Applications Team. Our focus is getting the best people to work at Cloudflare and then allowing them to do their best work. As we continue to build out our IT team, we are looking for a trusted partner to help drive large scale HR system solutions that make the People team and our Finance partners more efficient, effective, and productive.  We are in the early stages of building out system infrastructure that will help Cloudflare scale thoughtfully and this is a great opportunity to shape the strategic direction of our tools roadmap and see a tremendous amount of impact from your work.  

What you'll do

We are looking for an experienced HR Systems Manager to lead our People & Payroll IT applications team at Cloudflare. This person will be primarily responsible for driving the People tech stack strategy and overseeing the operation process of HR process deployment while driving towards the identified business goals and metrics. The successful candidate will provide structure & leadership to business processes, technical solutions while overseeing the delivery of projects, and ensuring internal stakeholder satisfaction. This job requires an experienced manager who can partner effectively with all levels of the organization, lead others, drive results, proactively identify, and resolve problems, and make challenging decisions.  You will also be responsible for recommending and instituting business analysis best practices, tools and methodology towards standardization. 

You will work very closely with our entire People & Finance leaders to understand business needs and design/implement solutions that help us reach functional and strategic goals.  You will figure out how to get the most out of our existing systems (primarily Workday but other tools as well), identify gaps and ensure your solutions are fully adopted and effective. This role requires an ability to design technical solutions (coding ability a strong plus) but also speak plainly and in non-technical terms with business users.  Reporting to the VP, Enterprise Applications, you must partner effectively with all levels of the organization, lead others, drive results, proactively identify, and resolve problems, and make challenging decisions.   

Lead large, global implementations of either new systems or new functionality within existing systems.  Own the entire process from requirements gathering, documentation, testing strategy and execution, communication/change management, and ensure highest level of adoption as new system features or functional areas are rolled out.

•       Provide functional and technical expertise for Workday platform, and any future People technology systems, including business process configuration, report development, integration design and configuration, and data management.
•       Lead collaboration, cross functional teams to deliver high value People/Finance applications solutions including overall processes, architecture, and integrations with other applications.
•       Hire, develop, and lead an inclusive, engaged, and high performing team
•       Continually improve our use of Workday including automating processes, identifying areas for improvement, and enabling the sales organization for hyper growth
•       Vendor, platform, and relationship ownership
•       Work with internal business users to demonstrate the changes to the system and ensure all relevant business needs are addressed.
•       Oversee the life cycle of changes to business systems and processes, and