Manager Accounting Operations I

Under the direction of the Service and Operations Manager, this position is responsible for managing Recon Settlement & Control Unit (RSCU) business functions, which include balancing and reconcilement of cash and general ledger accounts, card network and other settlements, clean collections as well as charge off preparation and loss reporting. Through team leads, the position plans, assigns and monitors the workflow of employees within the department, maintaining optimum efficiency and cost effectiveness while ensuring that department standards are maintained. This position is responsible for ensuring the unit functions align with corporate strategic objectives while maintaining appropriate compliance and risk controls particularly as relates to bank SOX compliance. In addition, this position is responsible for demonstrating and practicing our service culture disciplines and behaviors.

• Monitors controls to ensure that bank settlement accounts, clearing and suspense accounts, and certain general ledger accounts are reconciled properly and on a timely basis in accordance with SPM and department policies and procedures.
• Manages, through team leads, department employees responsible for performing daily branch and department general ledger reports, reconcilement of the branch cash and ATM units, the Data Scan application, the settlement of the TT&L, foreign checks, credit card payments, card transaction networks, and local check clearings, and the preparation and submission of clean collections and operational charge-offs as well as functions not detailed here.
• Identifies the need for and/or participates in special projects for process improvements, including centralizing functions from other areas, system conversions, software application implementations, enhanced branch operating procedures and strengthening operational skill levels for employees. Reviews and recommends revisions to the SPM or internal manuals as needed. Participates on standing committees or task forces that review, develop and implement mitigation strategies that reduce or eliminate operating loss.
• Obtains and maintains proficient knowledge of laws and regulations affecting deposit operations performed within unit, such as but not limited to, UCC/HRS Articles 3 & 4, REG CC, REG D, REG E, FRB Operating Circulars, network regulations, NACHA Rules, Bank Secrecy Act, Patriot Act and HBA Operating Rules. Obtains and maintains proficient knowledge of the bank services, products, policies and procedures.
• Reviews and approves or develops written material (circulars, SPM, etc) for deposit products/services and operational processes as they relate to the unit or the bank in general. Ensure unit’s processes and associated procedures are always current and compliant. Conducts department training when necessary and as required trains units within or outside the division on new processes. Provides own transportation and may be required to attend conferences or training institutes, which require air travel.
• Exercises the usual authority of a manager with regard to staffing, compensation, performance management, training and development, succession planning and affirmative action. Responsible for the timely and effective management of Human Resources forms and documents relevant to immediate staff. Answers employee’s questions; interprets and explains policies and procedures and resolves disputes, complaints, etc. for employees. Effectively utilizes group and individual talents to deliver services efficiently and in a cost effective manner.
• Responsible to develop the department operating budget and responsible for maintaining expenses within the division and Bank of Hawaii Corporation guidelines. Responsible for the accurate forecasting of expenses and timely submission variance reports to the division manager. Responsible timely report on department statistics, problem reports or operational issues to the division manager.
• Performs all other miscellaneous responsibilities and duties as assigned.

1. Education: College degree or equivalent work experience.
2. Experience: 4 - 6 years experience in bank operations. 4 - 6 years supervisory experience.
3. Technical Skills: Working knowledge of operational/system impact of laws and regulations. Working knowledge of user acceptance (testing) processes and documentation procedures. Personal computer skills must include proficiencies in Microsoft Windows applications.
4. Other Job Qualifications: Demonstrated ability to identify and define complex problems and develop/manage the solutions.

As a Bank of Hawaii employee, you ensure (or assist with ensuring) compliance with applicable laws, regulations, regulatory requirements and Bank policies and procedures, including but not limited to those related to Fair Banking, Anti-Money Laundering laws and regulations, Bank Secrecy Act and USA PATRIOT A