Global Customer Logistics Specialist

Job Description:

Global Customer Logistics Specialist

Collaborate with Innovative 3Mers Around the World

Choosing where to start and grow your career has a major impact on your professional and personal life, so it’s equally important you know that the company that you choose to work at, and its leaders, will support and guide you. With a wide variety of people, global locations, technologies and products, 3M is a place where you can collaborate with other curious, creative 3Mers.

This position provides an opportunity to transition from other private, public, government or military experience to a 3M career.

The Impact You’ll Make in this Role
The Global Customer Logistics Specialist will play a pivotal role in driving cost efficiency programs and increase customer satisfaction. The Specialist will collaborate with cross-functional teams to execute strategic initiatives and serve as a key liaison for various logistics projects.

As a Global Customer Logistics Specialist, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative people around the world. Here, you will make an impact by:

• Your primary focus is to identify logistics efficiency opportunities by profit center and top end-customer globally

• Define and implement the way-to-market model for distributors and top end-customers, ensuring strong alignment and collaboration with business and customer-facing teams.

• Lead end-customer shipping optimization programs, such as adjusting shipping frequency to enhance customer satisfaction

• Translate business’s strategic plans into logistics requirements

• Drive initiatives to optimize shipment processes, liaising with logistics and supply chain teams for continuous improvement.

• Establish and govern processes to ensure adherence and compliance within market strategies and logistics operations.

• Analyze data to identify trends, inefficiencies and opportunities for cost savings and end-customer satisfaction, leading initiatives for market and logistics improvement.

• Collaborate with cross-functional teams, including business, customer-facing and Supply Chain operations, to develop and execute global initiatives

• Communicate with stakeholders and provide executive report outs regularly

Your Skills and Expertise 

To set you up for success in this role from day one, 3M requires (at a minimum) the following qualifications:

• Bachelor’s degree or higher in supply chain, engineering, business (completed and verified prior to start)

• Seven (7) years of experience in supply chain, logistics, customer service. With three (3+) years of leadership experience.

• At least three (3) years of experience in project management, logistics, portfolio management

Additional qualifications that could help you succeed even further in this role include:

• Proficiency in Lean Six Sigma, project management (PMP)

• Experience with implementing global project plans to improve customer satisfaction and shipping efficiency

• Transformation management

• Problem-Solving Skills: Demonstrated ability to analyze complex systems and processes, identify inefficiencies, and develop innovative solutions to drive improvements.

• Communication and Leadership: Excellent communication skills, with the ability to effectively present ideas and influence decision-making. Strong leadership and teamwork abilities, with a proven track record of successfully managing cross-functional projects.

Work location:

• Maplewood, MN: Onsite at least 4 days a week

Travel: May include up to 15% domestic/international

Relocation Assistance: May be authorized

Must be legally authorized to work in country of employment without sponsorship for employment visa status (e.g., H1B status).

Supporting Your Well-being 

3M offers many programs to help you live your best life – both physically and financially. To ensure competitive pay and benefits, 3M regularly benchmarks with other companies that are comparable in size and scope. 

Chat with Max

For assistance with searching through our current job openings or for more information about all things 3M, visit Max, our virtual recruiting assistant on 3M.com/careers. 

All US-based 3M full time employees will need to sign an employee agreement as a condition of employment with 3M. This agreement lays out key terms on using 3M Confidential Information and Trade Secrets. It also has