Director, Program Manager - Oracle HR Cloud Support

SALARY: $145,000

PRIMARY PURPOSE:

The Director, Program Manager for Oracle SAAS Support is responsible for leading the planning, coordination, and execution of initiatives that support the optimization and evolution of Oracle-based ERP systems. This role ensures alignment between operational needs and IT capabilities, driving improvements in service delivery, user experience, and system performance. 

Working closely with leadership, IT teams, and cross-functional stakeholders, the Director will manage a portfolio of projects that enhance Oracle ERP functionality, compliance, and integration with enterprise systems. The role requires strong program management skills, a collaborative mindset, and the ability to translate strategic goals into actionable plans within an agile framework. 

The Director oversees multiple project teams and vendors, ensuring timely delivery, risk mitigation, and continuous improvement. This position plays a key role in shaping the future of ERP technology at the institution, fostering innovation while maintaining operational excellence.

ORGANIZATIONAL SUMMARY:

Located in the vibrant and diverse Tampa Bay region of Florida’s gulf coast, the University of South Florida (USF) is a Preeminent State Research University with campuses in Tampa, St. Petersburg and Sarasota-Manatee. Rated as one of the top places to live in the U.S., Tampa Bay offers a high quality of life, year-round sunshine, and easy access to top-rated entertainment. USF is one of the nation’s largest public universities, serving more than 50,000 students with an annual budget of $1.8 billon. Over the past five years, USF has been the fastest-rising university in the nation, public or private, on the U.S. News and World Report's list of best universities, which it ranks as the 44th best public university in America.

USF is proud to be an innovating partner within the Tampa Bay region, listed by Forbes as the top emerging tech city in the country. 

USF Information Technology (USF IT) provides technology services and support for the University of South Florida. The IT team, led by the Vice President and CIO, provides the following services: Administrative Services, Client Support, Communication Services, Teaching and Learning, Analytics and Reporting, Mobile and Web Services, Consulting Services, Cybersecurity Service and Research Technologies. For more information, please visit: Information Technology | University of South Florida (usf.edu)

ADDITIONAL INFO FOR APPLICANTS:
The selected candidate must have current work authorization in the United States. This position is not eligible for Visa Sponsorship.

USF offers GREAT BENEFITS to full time employees!!

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Paid Vacation Days
• Paid Sick Days
• 11 Paid Holidays
• Various Retirement Options, including 401K employer match
• Tuition Assistance (available for yourself, spouse, partner or dependent)

For more information about your total compensation package and other USF benefits, please visit: Work at USF

Job Responsibilities:

1. Strategic Leadership:
   Align program portfolios with organizational goals and stakeholder needs.
   Collaborate with senior stakeholders to define long-term goals and vision.
   Identify opportunities for strategic alignment and portfolio optimization.
   Advise leadership on program alignment and operational maturity.
   Facilitate structured intake processes to enhance initiative pipelines.
2. Program Management:
   Lead execution of ERP support programs using Agile principles.
   Develop and implement scalable processes and best practices.
   Monitor program performance and drive continuous improvement through metrics and feedback.
3. Stakeholder and Cust