Senior Manager, Performance Analytics and Insights

ROLE SUMMARY

Global Commercial Analytics (GCA) harnesses the power of data to drive robust analytical insights that inform some of Pfizer's most critical business questions. With colleagues across the globe, Commercial Analytics team's rigorous analytical expertise is depended on as the compass and decision support for the enterprise. Our dynamic, exciting team of subject-matter experts comes from diverse backgrounds and experiences, including data science, digital analytics, finance, market research, and consulting. As a team, we collaborate to turn data into meaningful insights that will have a direct impact on patient's lives and the future of Pfizer as a data-driven organization. 

We are seeking a Senior Manager of Performance Analytics & Insights to drive performance tracking and reporting for commercial performance, including product performance outcome reporting, omnichannel engagement activities, executive dashboard, and reporting, etc. This role will work closely with business stakeholders in the Chief Marketing Officer (CMO) organization and other organizations within Pfizer and support efforts to standardize and centralize the commercial reporting eco-system and help implement industry best practices in performance reporting and insights generation processes.

This role is dynamic, fast-paced, highly collaborative, and covers a broad range of strategic topics that are critical to our business. The successful candidate will join GCA colleagues worldwide that are dedicated to helping drive business through proactive thought leadership, innovative research capabilities, and the ability to communicate complex and dynamic information in new and creative ways.

 The ideal candidate has experience in delivering analytics solutions that provide valuable and timely insights to key stakeholders. This candidate has technical expertise in in data analysis, reporting, and dashboard development.

ROLE RESPONSIBILITIES

Role definition and Key Accountabilities include, but are not limited to:

Performance Analytics & Reporting

• Support the build and standardization of commercial reporting eco-system.  

• Act as strategic partner to frame, investigate, and answer key business questions related to organization wide performance reporting, including executive reporting.  

• Lead identification of information needs and development of project plans to address those needs

• Develop and execute creation of in-house dataset to drive patient and HCP insights into infrastructure of care

• Connect reporting insights together to tell a compelling and persuasive story and deliver clear and actionable recommendations to senior leadership

 Collaboration with other Analytical teams

• Support dialogue to adapt global strategies and standardization of performance metrics and tracking.   

• Actively contribute to advancement of capabilities through thought leadership; seek to share knowledge and expertise with other colleagues making use of knowledge sharing platform

• Alignment with other GCA teams to ensure cohesive activities with our stakeholders

• Partner with other analytic functions to advance the use of novel data sources and reporting, including RWD, Data Science, etc.

Vendor / Offshore Resource Management

• Ensure team commissioning and contracting through preferred vendors

• Accountable for team meeting compliance and Corporate SOP obligations of all primary market research projects

• Direct workload of flexible resources

• Be accountable for continuous improvement and identification/utilization of new capabilities to maximize the competitive advantages of the business

Technical Skills

• Fluent in English (written and spoken).

• Strong coding skills (such as: Python, R, SQL, etc.), MS Excel and PowerPoint skills.

• Deep understanding of data visualization tools and experience designing and building complex dashboards, including but not limited to Tableau, PowerBI, Qlik and Looker

• Experience of leveraging AI/GenAI is preferred

• Strong reporting and analytical skills to be able to synthesize and validate various inputs, and ability to communicate “the story” to commercial leadership

• Extensive experience in the design and management of secondary data analytics.

• Previous demonstrated experience in using innovative techniques to monitor, simulate and analyze complex data sets preferred.

• Ability to assess and direct vendor technical capabilities and manage risks in the analytic process.

• Ability to be flexible, prioritize multiple demands, deal with ambiguity, an