PROJECT PERFORMANCE CONSULTANT - 73006052

Requisition No: 846801 

Agency: Department of Revenue

Working Title: PROJECT PERFORMANCE CONSULTANT - 73006052

 Pay Plan: Career Service

Position Number: 73006052 

Salary:  $52,859.88 - $71,147.28 / Annually 

Posting Closing Date: 02/26/2025 

Total Compensation Estimator Tool

Florida Department of Revenue

Child Support Program

Project Performance Consultant (Government Analyst II)

Tallahassee

This is an Internal Agency Advertisement

The Florida Department of Revenue’s Child Support Program helps children get the financial support they need and deserve, promoting more stable childhoods and brighter futures. The Department invites you to apply to become an essential member of our team. We are committed to maintaining a diverse workforce and providing employment opportunities to veterans and individuals who have a disability. To learn more about the Department of Revenue’s excellent array of benefits, including career training, tuition waivers, paid vacations, insurance, and retirement programs, visit our website.

JOB SUMMARY:

This position performs as a team lead for the Customer Service Process and is an excellent fit for self-motivated critical thinkers. If you enjoy working with others to improve operational processes and problem solving, this may be the position for you. Your duties would include:

• Coordinating with multiple processes planning, organizing, and directing activities relating to the implementation and operation of the business process
• Preparing reports, presentations, issues, or options papers and gathering supporting documentation
• Identifying specific goals, objectives, and tasks targeting customer experience improvements
• Providing technical assistance, participating in project planning and the implementation of strategic initiatives
• Facilitate and lead meetings
• Work with others to solve problems and make decisions

MINIMUM REQUIREMENTS:

• Currently employed with the Florida Department of Revenue. 
• Two years of experience communicating verbally and in writing with internal and external partners.
• Two years of experience facilitating meetings and work groups.
• Two years of experience with Microsoft Office Suite to include Excel, Visio, PowerPoint, and WORD.*
• Two years’ experience leading teams, coordinating projects with deadlines.

SUBSTITUTIONS:

• Education or training using MS Office Suite can substitute for the required experience.

PREFERENCES:<