Associate Field Operations Manager

Work Flexibility: Field-based

What you will do

As the Associate Manager, Field Operations you will manage and lead all activities of the Branch operation in compliance to corporate objectives, policies, procedures, and guidelines. In this role you will serve as the liaison between the field sales team for the area covered and the office while coordinating activities relating to Operations, Inventory Management, Inventory Requirements Planning, and other related leadership function.

• Lead and mentor a group of team members across locations to ensure success through training, development, and monitoring of attendance and performance
• Maintain proper staffing levels and performance objectives, producing continency plans for coverage in times of higher volume workload as needed
• Collaborate and align with Sales Managers and Sales Representatives to ensure understanding and impact of HUB/Branch policies and procedures as well as key metrics
• Resolve field representative, sales managers and/or customer concerns or complaints to resolve inventory issues
• Develop and maintain inventory management strategies to ensure inventory levels (both implants and instruments) meet the needs of the territory while adhering to company days on hand and turn objectives
• Control inventory using available system tools to ensure accuracy for implants (part and lot number level) and instrument sets (set and lot number level) in hospital consignments, and in HUB/Branch/Storage locations
• Manage maintenance needs for fleet and facilities as needed
• Manage forecast and Annual Operating Plan (AOP)

What you need

Required

• Bachelors Degree and at least 6 years of experience -or- at least 12 years of experience in lieu of a Bachelors; preferred experience in supply chain, logistics, inventory management, or similar fields
• At least 3 years of experience managing, leading, and directing teams; developing talent and leading coaching conversations
• Experience collaborating with Sales Team Members and stakeholders

Preferred

• Familiarity with financial statements and financial management concepts
• Knowledge and skill with ERP systems (ex. SAP, Oracle, JDE)
• Familiarity with FDA processes and procedures
• Experience working in medical or healthcare industry
• Experience executing action plans from start-up concepts

Travel Percentage: 50%

Stryker Corporation is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, ethnicity, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status. Stryker is an EO employer – M/F/Veteran/Disability.

Stryker Corporation will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Stryker is driven to work together with our customers to make healthcare better. Employees and new hires in sales and field roles that require access to customer accounts as a function of the job may be required, depending on customer requirements, to obtain the COVID-19 vaccination as an essential function of their role.