Senior Cloud Engineer

Credit Acceptance is proud to be an award-winning company with local and national workplace recognition in multiple categories! Our world-class culture is shaped by dedicated Team Members who share a drive to succeed as professionals and together as a company. A great product, amazing people and our stable financial history have made us one of the largest used car finance companies nationally.

Our Engineering and Analytics Team Members utilize the latest technology to develop, monitor, and maintain complex practices that help optimize our success.  Our Team Members value being challenged, are encouraged to express their ideas, and have the flexibility to enjoy work life balance.  We build intrinsic value by partnering with all functions of our business to support their success and make strategic business decisions.  We focus on professional development and continuous improvement while enjoying a casual work environment and Great Place to Work culture!

At Credit Acceptance, cloud computing continues to allow us to modernize and consolidate IT infrastructure, automate workloads, and pursue next-generation innovation. To continue this transformation, we’re seeking an experienced cloud engineer with expertise in the strategy, design, development, and implementation of large-scale projects in the cloud. The ideal candidate is experienced in cloud-based tech, with a firm grasp of emerging technologies, platforms, and applications, and ability to customize them to help our business become more secure and efficient. Extensive knowledge of cloud maintenance and advanced industry knowledge is key to keeping us on the cutting edge. From day one, you’ll have an immediate impact on the day-to-day efficiency of our IT infrastructure and an ongoing impact on our overall growth. The Cloud Engineer is responsible for architecture, administration, maintenance and availability of all cloud infrastructure and supporting tools. Additionally, Cloud Engineer demonstrates and encourages a culture of automation, orchestration and efficiency. The position helps drive a cloud strategy that is consistent with the department and business goals.

Outcomes and Activities:

• This position will work from home; occasional planned travel to an assigned Southfield, Michigan office location may be required. However, this position is permitted to work at a Southfield, Michigan office location if requested by the team member

• You will be measured on your ability to perform the following activities effectively

• Work in tandem with our Infrastructure & IT teams to identify and implement the most optimal cloud-based solutions for the company

• Define and document best practices and strategies regarding cloud deployments and maintenance

• Provide guidance, thought leadership, and mentorship to development teams to build cloud competencies

• Ensure application performance, uptime, and scale, maintaining high standards of quality and thoughtful design

• Managing cloud environments in accordance with company security guidelines

• Reliably supporting the technology our internal customers depend on to do their jobs.

• Supporting the collection, filtering, prioritization, and planning of the 'right work'

• Schedule's installations and upgrades and maintains systems in accordance with established policies, procedures, and Service Level Agreements

• Works with Backup Administrator to develop a data protection strategy that conforms with the established requirements

• Conducts routine environment audits of cloud accounts for compliance with established standards, policies, configuration guidelines and procedures

• Maintains a comprehensive cloud library of all supporting documentation

• Responsible for assisting in the development of cloud strategies.

• Participates in an on-call rotation

• Automate system deployments using standard automation tools such as Puppet, Git, Terraform, CloudFormation, etc.

• Participates, and enhances the Disaster Recovery process

• Cloud Management Platform Administration

Competencies: The following items detail how you will be successful in this role.

• Impact Analysis: Understand the rationale behind and how changes impact the enterprise and/or applications and across the technical ecosystem.

• Solution Design: Ability to translate high level requirements to create and implement designs that meet the needs of the customer, are technically sound, maintainable and cost effective. Ability to identify missing or ambiguous requirements. Ability to design at both high and low levels of abstraction, understand complex requirements and translate into understa