Sr. IT Business Analyst (BPM/BPI Specialist)

Description

Position Details: 

Job Title: Sr. IT Business Analyst (BPM/BPI Specialist) 

Job Type: Full-time 

Salary Range: $150,000 - $165,000 

Location: Hybrid, DC - Hybrid work arrangement with required onsite presence during core federal hours (Monday-Friday, 9:00 AM – 3:00 PM ET) and additional onsite coverage as mission dictates. 

Dynanet Corporation Overview: 

Dynanet started with a focus on IT infrastructure and operations, helping organizations enhance their networks and overcome the limitations of 1990s technology. From strengthening communication channels to introducing innovative ways to collaborate and share information, Dynanet played a crucial role in shaping the early stages of digital transformation. The company’s efforts helped organizations build the very fabric of connectivity that now powers our modern world. Over the last three decades, Dynanet has grown into a trusted partner for organizations looking to innovate boldly and transform seamlessly. While technology continues to evolve and unlock new opportunities, for nearly 30 years, Dynanet remains committed to delivering cutting-edge solutions that drive lasting change for its customers. Through agility, foresight, and an unwavering dedication to excellence, Dynanet continues to empower organizations to thrive in a rapidly changing digital landscape. Our story is more than just a story of technology – it’s a story of vision, growth, and transformation that has shaped the past and continues to pave the way for the future. 

About the Role:  

The Sr. IT Business Analyst (BPM/BPI Specialist) is responsible for transforming the customer Tech's business processes to be more efficient and effective across all organizational functions. This role focuses on analyzing current state processes, identifying improvement opportunities, and implementing streamlined workflows that enhance operational performance while maintaining compliance with federal standards. The position requires expertise in business process management, process improvement methodologies, and change management to drive the customer Tech's transformation from fragmented technology ecosystems to federated enterprise services. This analyst will work cross-functionally to break down silos, improve collaboration, and establish explicit knowledge transfer processes that support the customer 's mission-critical technology operations. 

Requirements

Roles & Responsibilities: 

Business Process Analysis & Documentation: 

• Conduct comprehensive analysis of the customer Tech's current business processes across all divisions and functional areas 
• Document existing workflows, identify inefficiencies, bottlenecks, and improvement opportunities 
• Map current state and design future state processes using industry-standard methodologies (BPMN, value stream mapping) 
• Ensure the customer Tech documentation is well-written, error-free, and tailored to intended audiences (public, technical stakeholders, the customer program offices) 
• Develop and maintain standard operating procedures (SOPs) that provide explicit knowledge rather than relying on implicit knowledge 
• Create process documentation that serves as tools to maintain order, deliver consistency, and work with integrity 

Process Improvement & Optimization: 

• Lead quarterly initiatives to substantially improve 3+ key the customer Tech processes through enhanced workflows and appropriate automation 
• Analyze and recommend practical ways the customer Tech can improve effectiveness and efficiency across organizational operations 
• Identify opportunities for process automation using available enterprise tools and technologies 
• Design streamlined processes that eliminate unnecessary steps while maintaining compliance and audit requirements 
• Implement process improvements that enhance overall operational performance and customer satisfaction 

Collaboration & Communication Enhancement: 

• Improve collaboration across the customer Tech teams and divisions through live coordination mechanisms (daily scrums, cross-functional meetings) 
• Facilitate asynchronous communication improvements and knowledge sharing practices 
• Support the development of a culture of explicit knowledge transfer and transparency in work 
• Ensure 100% of the customer Tech's recurring meetings are effectively managed and productive use of time 
• Document action-oriented outcomes, clear next steps, assignments, and decisions post-meeting 
• Develop meeting governance standards with published agendas shared in advance 

Technology-Enabled Process Solutions: 

• Identify opportunities where en