Electronic Resources Assistant

The Electronic Resources Assistant provides accurate and timely access to records for all types of electronic resources in the library’s Library Management System (LMS) and other library systems. Reporting to the Head of Acquisitions & Collection Development, the incumbent works closely with colleagues across the department to make electronic resources accessible to library patrons and to ensure our electronic resource records are current and accurate, which allows technical services staff to make informed purchase, license, and renewal decisions.

Position Specific Responsibilities/Accountabilities
1.    Maintain records in library and vendor systems to reflect library’s ownership and access by continuously adding, loading, modifying, and deleting records in an accurate and timely manner. Create accurate procedural documentation of these processes. 30%
2.    Receive and activate licensed e-books and streaming videos, testing URLs and linking to collections. 20%
3.    Support uploading of documents, perform quality control procedures, and provide maintenance of electronic collections in Digital Commons, the library’s institutional repository, and in associated systems. 15%
4.    Troubleshoot problems with electronic resources, working individually or with others to solve problems in-house when possible and with library vendors when necessary. 10%
5.    Perform ongoing quality control processes for incumbent’s own work and the work of others in the department related to electronic resources. 5%
6.    Act as a resource for library staff questions about records and workflows for electronic resources. 5%
7.    Serve as backup to other department staff in most other functions, including book and continuation receiving, record processing, and paying and managing invoices. 5%
8.    Represent the William H. Hannon Library within the library and campus community as appropriate. 5%
9.    Perform other duties as assigned or requested. 5%

Loyola Marymount University Expectations
Exhibit behavior that supports the mission, vision, and values of the university.  Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct.  Demonstrate a commitment to outstanding customer service.

William H. Hannon Library Expectations
We share the university's commitment to inclusive excellence, the education of the whole person, and the building of a just society. We expect all employees to support the library’s commitment to diversity, equity, inclusion, and anti-racism: https://library.lmu.edu/deia/. 

Requisite Qualifications
•    Typically a bachelor’s degree or equivalent technical training in library operations, especially library acquisitions, serials, cataloging, or systems. Incumbent will be expected to continue upgrading knowledge, skills, and abilities to keep abreast of regulation/policy changes.
•    Minimum 3 years of work experience in a library setting. Courses in library science would be helpful.
•    Experience with electronic books and/or serials, the publishing industry, and library computer systems are highly preferred.
•    Skill with Microsoft Office Suite with advanced Excel competency highly preferred.
•    Demonstrated knowledge in a range of electronic resources standards, formats, and systems, including, but not limited to: MARC, Alma/Primo, OCLC WorldShare Collection Manager, Electronic Data Interchange (EDI), Digital Commons, LibGuides.
•    Ability to work independently and follow through on assignments with minimal supervision, organize materials and maintain careful attention to detail, use sound judgment, analyze information, evaluate situations and recommend solutions to supervisor to complete workload and resolve problems. Ability to perform with frequent interruptions and distractions, appropriately prioritizing tasks in the face of changing priorities and fluctuating workloads. Careful attention to detail is required.
•    Strong written and oral communication skills to work effectively with library patrons, staff, and vendors.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position.
 

Location & Hours 

This position reports to the William H. Hannon Library, on the university's Westchester campus. Incumbent should expect to primarily work on campus; with hybrid schedule negotiable two days/week in